Chief of Maintenance

SpringHill Suites Boise Parkcenter; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Group insurance including medical, 
d

Paid time off

Company-matched 401(k) plan

Voluntary benefits including short/​-/

Life insurance and disability

Get paid daily

Job summary

InnVentures seeks a Chief of Maintenance for SpringHill Suites Boise Parkcenter to lead the maintenance team, supervise daily operations, and ensure that guests enjoy a safe, comfortable stay. You will manage budgets, perform preventive maintenance, handle repairs, supervise staff, and coordinate with other departments to uphold quality standards across the property.

This role requires strong leadership, hands-on technical skills in HVAC/electrical/plumbing, and the ability to respond quickly to

Qualifications

• Minimum of 3 years in facilities management or a related role in hospitality.
• Strong leadership and people management skills.
• Ability to communicate clearly with staff and guests.

Responsibilities

• Hire, train, supervise, motivate, counsel and recognize the maintenance staff at each hotel.
• Oversee daily operations, sustainability programs, inventory, ordering, and scheduling within budget.
• Perform basic repairs and preventative maintenance across hotel facilities.
• Troubleshoot devices such as key card systems, internet and TV equipment.
• Oversee safety programs and key control at each hotel.
• Greet and assist guests; build relationships with long-term guests to boost loyalty and satisfaction.
• Collaborate with all departments to achieve hotel goals.

Skills

Staff management

Leadership

Communication

Multitasking

Problem solving

Education

High school diploma or equivalent

Associates degree (2-year college) in relevant field

Job description

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

SpringHill Suites Boise, Parkcenter, ID

Overview

When our guests arrive, we want everything to be in excellent condition. The goal of our Maintenance team is to help our guests feel safe and cared for! As a Chief of Maintenance, your attention to detail and ability to lead by example ensures that our guests at each location have a comfortable and problem-free stay.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily

Responsibilities

• Hire, train, supervise, motivate, counsel and recognize the maintenance staff at each hotel.
• Oversee daily operations, sustainability programs, inventory, ordering, and scheduling all within a set department budget at each hotel.
• Perform basic repairs and preventative maintenance in all areas of the hotels and inspect work completed by others to ensure quality and standards are met.
• Troubleshoot various technical devices such as key card systems, internet equipment,television equipment, etc.
• Oversee safety programs and key control at each hotel.
• Greet and assist guests with all requests. Proactively garner relationships with long term and repeat guests to develop loyalty and maintain a high level of satisfaction.
• Support the goals of each hotel through teamwork and collaboration with all departments.

Qualifications

• At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.
• High school diploma or equivalent required.
• HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
• Long hours sometimes required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with InnVentures Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.