Chief Nursing Officer

Maricopa County; Phoenix (AZ); On-site; USD 131,000 - 194,000; Full time

Benefits offered by this job

Tuition reimbursement

Work-life balance

Growth opportunities

On-site childcare

Arizona State Retirement System

Paid vacation and sick time

Job summary

Maricopa County Correctional Health Services is seeking a Chief Nursing Officer to provide executive leadership for nursing and clinical support services across a multi-site, 24/7 correctional healthcare system.

The CNO will lead a team of nursing leaders, drive evidence-based patient care, and collaborate with medical, mental health, and operations teams to ensure safe, high-quality care inside the county jail system.

Qualifications

• Seven years of nursing experience in complex healthcare environment.
• Two years of nursing leadership experience with supervision or oversight of nurses.

Responsibilities

• Provides executive leadership for nursing across all CHS facilities.
• Leads Nursing Managers and develops leadership capacity.
• Establishes standards of nursing practice aligned with laws and accreditation.
• Collaborates with CHS leadership and other disciplines to promote integrated care.
• Oversees staffing, scheduling, and workforce development across facilities.
• Manages budget, resources, and performance metrics for nursing services.
• Leads quality improvement, CQI, and patient safety initiatives.
• Ensures readiness for accreditation, regulatory reviews, and audits.

Skills

Executive leadership

Nursing leadership

Data-driven decisions

Cross-functional collaboration

Education

RN license (AZ)

BSN degree

Master's in Nursing/Healthcare Admin

Tools

Epic EHR

Job description

Posting Date09/09/26Application DeadlineOpen Until FilledPay Range$131,000 - $194,000 annuallySalary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.Job TypeUnclassifiedDepartmentCorrectional HealthAbout the PositionCorrectional Health Services (CHS) is seeking a collaborative, visible, and highly accountable Chief Nursing Officer (CNO) to provide executive leadership for nursing and clinical support services within a complex, 24/7 correctional healthcare system. Reporting to the CHS Director and serving as a member of the Senior Executive Team, the CNO is responsible for the strategic, clinical, operational, workforce, and fiscal leadership of nursing services across all CHS facilities. The CNO leads through a team of nursing leaders and is accountable for developing strong, effective leaders who consistently translate organizational priorities into safe, reliable, and high-quality patient care. The CNO ensures that nursing operations support evidence-based, medically necessary, integrated healthcare for patients throughout their incarceration in the County jail system.The successful candidate will be an experienced leader of leaders who builds trust, establishes accountability, develops high-performing teams, uses data to drive decisions, and works effectively across professional and organizational boundaries. This individual must be comfortable leading change, addressing difficult issues directly, and balancing clinical excellence with operational, workforce, fiscal, regulatory, accreditation, and governmental responsibilities. Because healthcare delivery occurs within a public-safety environment, the CNO must also develop and maintain productive partnerships with County Leadership, Maricopa County Sheriff's Office (MCSO), County departments, regulatory and accrediting organizations, community partners, and other stakeholders while maintaining appropriate clinical independence and professional nursing standards.About UsCorrectional Health Services is an industry-leading healthcare organization serving the incarcerated population within the Maricopa County jail system. CHS provides 24/7 medical, dental, mental health, psychiatric, substance use disorder, and Opioid Treatment Program (OTP) services.Our multidisciplinary teams work in a complex and rapidly changing environment where collaboration, innovation, continuous learning, accountability, and adaptability are essential.CHS challenges its leaders and employees to identify opportunities, remove barriers, improve systems, and continuously advance the quality, safety, efficiency, and effectiveness of patient care.Proud to OfferWork with a greater purposeTuition reimbursementExceptional work-life balanceOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsChild care benefits, including access to our on-site center, Maricopa County Kids Club , dedicated to serving Maricopa County familiesPaid vacation, sick time, and parental leaveExtensive wellness program, including an incentiveEnrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZWe RequireSeven years of nursing experience in a hospital, ambulatory, correctional, behavioral health, or similarly complex healthcare environmentTwo years of nursing leadership experience (nursing operations, personnel management, clinical quality, regulatory compliance, organizational performance, or resource management) involving supervision, management, or clinical oversight of nurses and other healthcare professionalsValid, unrestricted Registered Nurse (RN) license issued by the Arizona State Board of Nursing or a multistate license recognized by Arizona through the Nurse Licensure CompactBachelor of Science in Nursing (BSN) from an accredited nursing programMaster's degree in Nursing, Healthcare Administration, Business Administration, Public Administration, or a closely related field may substitute for up to two years of the required general professional nursing experienceWe Also ValueSenior nursing leadership experience within a large, complex, multi-site, 24/7 healthcare organizationExecutive or senior management experience within a governmental, public-sector, correctional, public-safety, safety-net, or similarly complex healthcare environmentCorrectional healthcare experienceCertified Correctional Health Professional (CCHP) or other relevant professional certificationExperience with healthcare accreditation and regulatory compliance, including continuous survey readinessJob ContributionsProvides executive leadership, strategic direction, and oversight for nursing and designated clinical support services across all Correctional Health Services (CHS) facilities and 24/7 operationsServes as the senior nursing executive and principal nursing advisor to the CHS Director and represents nursing as a member of the CHS Senior Executive TeamLeads, supervises, develops, and evaluates Nursing Managers and other assigned nursing leaders; establishes expectations, accountability, and performance standards, and builds leadership capacity through coaching, mentoring, professional development, succession planning, and performance managementEstablishes, implements, and evaluates standards of nursing practice to ensure safe, evidence-based, medically necessary, patient-centered care consistent with applicable laws, regulations, accreditation standards, and CHS policiesMaintains appropriate visibility across facilities, clinics, and shifts to understand frontline operations, engage employees, identify barriers, and evaluate the effectiveness of nursing servicesCollaborates with CHS Administration, the Chief Medical Officer, and leaders from medicine, mental health, psychiatry, dentistry, pharmacy, quality, and other disciplines to promote integrated care and shared accountability for patient outcomes, and provides executive recommendations regarding nursing practice, policy, staffing, organizational structure, patient safety, clinical operations, resource allocation, and strategic prioritiesPartners with the Maricopa County Sheriff's Office (MCSO) and other public-safety stakeholders on operational matters affecting healthcare delivery while maintaining appropriate clinical independence, professional nursing standards, and patient advocacyDevelops, evaluates, and continuously improves nursing programs, policies, procedures, protocols, workflows, and models of careDevelops and regularly evaluates nursing staffing models based on patient population, acuity, workload, scope of practice, service requirements, operational demand, and available resourcesEnsures appropriate nursing leadership and clinical coverage across facilities and shifts, and establishes effective processes for escalation and resolution of staffing and operational concernsProvides executive oversight of scheduling and workforce utilization and develops strategies to manage vacancies, overtime, contracted labor, attendance, productivity, and other workforce pressures while maintaining safe patient carePartners with Human Resources and nursing leadership to strengthen recruitment, selection, onboarding, retention, employee engagement, performance management, workforce development, and succession planningEstablishes and supports nursing orientation, education, competency assessment, continuing education, and leadership development programs to maintain a competent and professional nursing workforcePromotes a nursing culture characterized by accountability, professionalism, teamwork, respectful communication, continuous learning, psychological workplace safety, and patient-centered care.Uses clinical, operational, workforce, quality, and financial data to establish priorities, clinical performance measures, Performance Based Budgeting (PBB) measures, and key performance indicators; evaluates trends and variation, drives measurable improvement, and holds nursing leaders accountable for outcomes within their areas of responsibility.Provides leadership for nursing participation in Continuous Quality Improvement (CQI), patient safety, mortality review, risk management, corrective-action plans, and other performance-improvement activitiesMaintains continuous nursing readiness for accreditation, regulatory review, audits, licensing requirements, and other external oversight, and ensures identified deficiencies are corrected and improvements are sustainedParticipates in departmental and interdisciplinary governance and committees, including MCSO/CHS leadership meetings, Clinical Practice Committee, Pharmacy and Therapeutics Committee, Quality Improvement Committee, and other committees as assignedCollaborates with Finance, Human Resources, Information Technology, and data and analytics resources to evaluate organizational performance, workforce utilization, resource needs, and opportunities for improvementParticipates in Electronic Health Record (EHR) governance, optimization, workflow evaluation, and implementation of technology affecting nursing practice, documentation, patient safety, and operational efficiencyProvides executive leadership in the management of significant clinical events, staffing emergencies, critical incidents, business continuity events, and other circumstances requiring senior nursing involvementIdentifies and promptly communicates significant clinical deficiencies, patient-safety concerns, regulatory or accreditation risks, professional practice concerns, and operational risks to the CHS Director and other appropriate leadersLeads organizational change affecting nursing services and ensures changes are effectively communicated, implemented, evaluated, and sustained across facilities and shiftsWhen needed, may participate in clinical care as a qualified Registered NurseWorking ConditionsPosition operates in a complex, high-volume, 24/7 healthcare and public-safety environment with a culturally diverse patient population characterized by frequent interruptions, competing priorities, rapidly changing circumstances, and unscheduled eventsPosition operates within secured correctional facilities and requires the ability to maintain MCSO jail access and successfully complete all applicable background requirementsTravel between CHS clinical locations is required within a 5-mile radiusMust be able to work inside a jail and stand, walk, and bend for extended periods of time throughout the shiftMust be able to respond appropriately to clinical and operational emergencies and practice as a Registered Nurse when neededMust have the ability to get on the floor to perform CPR/chest compressions, push medical equipment, climb stairs, and lift patients on a gurneyMust be available to provide executive nursing leadership outside traditional business hours when significant clinical, staffing, operational, or emergency circumstances require escalation, which may include weekends and holidaysMust maintain active and valid BLS/CPR certification that meets applicable CHS requirementsMust obtain Certified Correctional Health Professional (CCHP) certification within 12 months of appointment and maintain certification throughout employmentMust successfully complete and maintain all background, security clearance, and other requirements necessary for access to Maricopa County Sheriff's Office (MCSO) secured facilitiesSelection ProcedureConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact [e-mail] to initiate the interactive process.