Chief Nursing Officer

HCA Healthcare; Pasadena (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) Plan with match

Tuition assistance

Job summary

HCA Houston Healthcare Southeast seeks a Chief Nursing Officer (CNO) to provide leadership, direction, and administration of nursing care and education. The CNO will foster a culture focused on employee engagement, quality, patient safety, fiscal responsibility and patient experience.

Key responsibilities include policy approval, patient-centered care, rounds to ensure alignment, and driving innovations in care delivery while collaborating with executives and medical staff.

Qualifications

• Bachelor's Degree in Nursing is required.
• Master's Degree in Nursing or related healthcare field is required.

Responsibilities

• Approves nursing policies and standards of patient care.
• Ensures patient- and family-centered care is comprehensive and monitored for effectiveness.
• Regular rounds to enhance communication and alignment across staff and physicians.
• Drives process improvements to improve clinical services, outcomes and safety.
• Establishes professional practice models aligned with the organization's vision.
• Promotes evidence‑based decision making in clinical and management initiatives.

Skills

Leadership

Communication

Strategic relationships

Service quality

Mentoring

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing or related healthcare field

Job description

This position is incentive eligible. Introduction. Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Chief Nursing Officer for our HCA Houston Healthcare Southeast team where excellence creates excellence.

Benefits

HCA Houston Healthcare Southeast, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare?

Job Summary And Qualifications

The Chief Nursing Officer (CNO) promotes high quality, patient-centered care by providing leadership, direction, and administration of direct patient care activities, nursing practice, and nursing education and development across the organization. The CNO is responsible for driving, supporting, and modeling a culture focused on employee engagement, quality, patient safety, fiscal responsibility, and the overall patient experience.

Major Responsibilities:

Quality

• Approves nursing policies and nursing standards of patient care, treatment, and services.
• Ensures patient- and family-centered care is comprehensive, coordinated, and monitored for effectiveness. Implements the quality improvement model that leads to systematic improvements that outperform benchmark statistics used in patient- and nursing-sensitive indicators.
• Performs regular rounds on patients, families, employees, and physicians to enhance communication, ensure alignment, oversee operations, and foster an exceptional experience.
• Strategizes and drives process improvements focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, patient throughput, and patient safety.
• Collaborates with other disciplines for the implementation of programs, policies, and procedures that address how patient care needs of the patient population served are assessed, met, and evaluated.
• Promotes the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize work processes.
• Assures the flow of information and decision‑making is bi‑directional and horizontal between and among professional nurses at the bedside, the leadership team, and the CNO.
• Enhances quality outcomes by partnering with leadership (CMO, Chief Of Staff, and/or President of Medical Staff) for shared clinical decision making.

Service

• Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Maintains a patient‑first philosophy and engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient experience.
• Establishes and nurtures a professional practice model that illustrates alignment and integration of nursing practice with the vision/mission/values of the organization and with the philosophy of nursing practice. Ensures the care delivery system is integrated within the professional practice model.
• Establishes and enhances a culture of evidence‑based decision making in clinical and management initiatives.

People

• Establishes structures, processes, and expectations that support lifelong professional learning, role development, and career enhancement.
• Collaborates with directors in hiring, orientation, evaluation, discipline, and education of all clinical staff.
• Communicates expectations, develops leaders, and evolves the organization to meet current and anticipated needs and strategic priorities.
• Establishes mechanisms to assure nurses throughout the organization are involved in shared governance and decision‑making structures and processes that establish standards of practice and address issues of concern. Promotes interdisciplinary collaboration.
• Assumes an active role with the hospital’s governing body, senior leadership, medical staff, management, and other clinical leaders in the hospital’s decision‑making structure and process. Supports collegial relationships with internal/external stakeholders to ensure optimal operating effectiveness and strategic positioning.
• Participates in professional organizations and community healthcare related organizations.
• Nurtures relationships among all types of community organizations to improve patient outcomes and promote the health of communities served.

Growth

• Develops and plans new services that generate additional sources of profitable revenue.

Finance

• Allocates financial, informational, and human capital for improvement activities, ensuring efficient delivery of cost‑effective and efficient services to patients, physicians, and hospital departments.

Other

• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Education & Experience:

• Bachelor's Degree in Nursing* Required
• Master's Degree in Nursing or related healthcare field Required
• 5+ years of experience in clinical nurse management Required

Licensure, Certifications, Training:

Credential:

• Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation.

Knowledge, Skills, Abilities, Behaviors:

• Honors our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of dignity and respect.
• Communicates with Impact: Ability to deliver verbal and written information in a clear, concise, transparent, and compelling manner to effectively engage others and achieve desired results.
• Attains and Leverages Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
• Exhibits Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care, to create an unmatched value proposition for our patients.
• Leads and Develops Others: Ability to lead others to accomplish organizational goals and objectives, to provide meaningful coaching and mentoring to increase the capabilities of individuals and teams, and to drive employee engagement.
• Exhibits Efficiency: Ability to effectively handle multiple conflicting assignments, demands, and priorities with concentrated analytical skills and great attention to detail.
• Thinks Proactively: Ability to recognize the broad or long‑term implications of business decisions and