Chief Nursing Officer (CNO) Jobs

IntelyCare; Quincy (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) plan with 100% match

Education assistance

Job summary

Mass Digital Health is seeking an Assistant Chief Nursing Officer to promote high-quality, patient-centered care. This role involves assisting the CNO in management, strategic planning, and resource development.

The ideal candidate will have a Bachelor’s Degree in Nursing, extensive supervisory experience, and a commitment to quality care. Benefits include comprehensive medical coverage, 401(k) matching, and educational assistance.

Qualifications

• Five or more years of supervisory nursing experience.
• Active RN license in the state(s) of practice.
• Five or more years of direct leadership in a hospital or patient care setting.

Responsibilities

• Assist the CNO in developing and implementing policies and procedures.
• Conduct regular rounds on patients and staff to enhance communication.
• Lead continuous performance improvement initiatives.

Skills

Communication

Strategic relationship building

Leadership development

Proactive thinking

Innovation

Education

Bachelor’s Degree in Nursing

Master's Degree in Nursing or related healthcare field

Job description

Assistant Chief Nursing Officer

The ACNO promotes high quality, patient-centered care by assisting the CNO in executive-level management of resources, strategic planning, and development.

Responsibilities

• Assist the CNO in developing and implementing policies and procedures that align with professional standards and regulatory requirements.
• Conduct regular rounds on patients, families, employees, and physicians to enhance communication and ensure alignment.
• Lead continuous performance improvement initiatives to measure and improve the quality of care.
• Follow up on patient complaints and occurrence reports in a thorough and timely manner.
• Identify system problems that contribute to errors and monitor corrective actions.
• Promote a positive patient interaction culture and engage in service recovery when necessary.
• Support development and implementation of strategies to elevate the patient experience.
• Participate in creating a professional practice environment that encourages recruitment and retention of nursing staff.
• Foster evidence-based practice, clinical research, and a culture of professional and ethical conduct.
• Lead by example to promote independence and autonomy among staff.
• Encourage independent thinking, problem solving, and active participation in decisions impacting nursing practice.
• Provide continuity education and development to staff and serve as preceptor for graduate students as needed.
• Collaborate with nursing educators, physicians, and other departments to set goals and develop action plans for improvement.
• Represent nursing services at meetings and participate in professional organizations.
• Assist in planning new services and related projects for improved revenue generation.
• Assist the CNO in budgeting, cost management, and staffing to ensure high-quality care.
• Perform other duties as assigned and adhere to the Code of Conduct and Mission and Value Statement.

Qualifications

• Bachelor’s Degree in Nursing (required). Master's Degree in Nursing, related healthcare field, or equivalent/current enrollment (preferred).
• Five (5) or more years of supervisory nursing experience.
• Five (5) or more years of direct leadership in a hospital or patient care setting.
• Active RN license in the state(s) of practice or an active compact license.
• Strong skills in communication, strategic relationship building, service and quality excellence, leadership development, efficiency, proactive thinking, and innovation.
• Ability to demonstrate integrity, trust, and a willingness to cultivate dignity and respect.

Benefits

• Comprehensive medical coverage, including prescription drug and behavioral health coverage, free telemedicine services, and AirMed medical transportation.
• Dental and vision coverage.
• Life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity).
• Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance.
• Free counseling services for emotional, physical and financial well-being.
• 401(k) plan with 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family-building benefits and adoption assistance.
• Referral services for child, elder, pet care, home, auto repair, event planning.
• Consumer discounts.
• Retirement readiness and rollover assistance.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Time away from work program with paid time off and family leave.
• Employee Health Assistance Fund with free coverage for full-time and part-time employees.

Equal Opportunity Statement

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.