Chief Mission Office Engineer (User Engagement)

Ennoble First Inc.; St. Louis (MO); On-site; USD 115,000 - 140,000; Full time

Job summary

Ennoble First Inc. is seeking a Chief Mission Office Engineer to support a National Geospatial-Intelligence Agency (NGA) program in St. Louis.

You will provide user engagement, training, and application design support for GEOINT mission users, including Cedalion and Orchestration Services. You will connect users with technical teams and support evolving mission capabilities. The role requires coordinating with government stakeholders, planning trainings (virtual, deskside, classroom), and

Qualifications

• Experience in the GEOINT community, specifically the NGA Mission
• Understanding of Intelligence Community at the National, Foreign National and Tactical levels
• Experience in User Training
• Experience using Cedalion, IESS, and/or Orchestration Services
• Ability to communicate with government customers at varying position levels
• Proficient in MS Tools including PowerPoint

Responsibilities

• Engage NGA mission users to answer questions, investigate and troubleshoot application issues, and coordinate with the development Factory when appropriate
• Validate user-reported defects and elevate incidents through Service+ Problem Review Board (PRB) tickets as appropriate
• Plan, coordinate, and deliver virtual, deskside, and classroom training, including follow-up activities, participant communications, and training schedules
• Serve as a liaison between mission users, government stakeholders, the prime contractor, and technical teams to communicate user needs and coordinate resolutions
• Track, analyze, and report user engagement activities and performance metrics; prepare and deliver recurring briefings to government and prime contractor stakeholders
• Support user-side testing, Independent Verification and Validation (IV&V), and evaluation of application functionality
• Support coordination and training activities associated with application transitions, new capabilities, and evolving NGA mission requirements
• Contribute user feedback and mission insight to application design and continuous improvement activities

Skills

GEOINT experience

IC awareness

User training

Government customer comms

MS PowerPoint

Tools

Cedalion

IESS

Orchestration Services

Job description

Location: St. Louis, MO (NGA St. Louis; 100% onsite)

Required Clearance: Active TS/SCI with CI Polygraph

Employment Type: Full-Time Regular

Shift: Day, Flexible Scheduling

Travel: No

Relocation Assistance: Yes

Company Overview

We are Ennoble First. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. Ennoble First is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into an opportunity.

Position Overview

Support a leading National Geospatial-Intelligence Agency (NGA) program serving intelligence analysts and decision-makers worldwide. The Chief Mission Office Engineer will provide user engagement, training, and application design support for GEOINT mission users, including Cedalion and Orchestration Services. The role connects users with technical teams and supports evolving mission capabilities.

Primary Responsibilities

• Engage NGA mission users to answer questions, investigate and troubleshoot application issues, and coordinate with the development Factory when appropriate.
• Validate user-reported defects and elevate incidents through Service+ Problem Review Board (PRB) tickets as appropriate.
• Plan, coordinate, and deliver virtual, deskside, and classroom training, including follow-up activities, participant communications, and training schedules.
• Serve as a liaison between mission users, government stakeholders, the prime contractor, and technical teams to communicate user needs and coordinate resolutions.
• Track, analyze, and report user engagement activities and performance metrics; prepare and deliver recurring briefings to government and prime contractor stakeholders.
• Support user-side testing, Independent Verification and Validation (IV&V), and evaluation of application functionality.
• Support coordination and training activities associated with application transitions, new capabilities, and evolving NGA mission requirements.
• Contribute user feedback and mission insight to application design and continuous improvement activities.

Required Qualifications

• Experience in the GEOINT community, specifically the NGA Mission
• Understanding of Intelligence Community at the National, Foreign National and Tactical levels
• Experience in User Training
• Experience using Cedalion, IESS, and/or Orchestration Services
• Ability to communicate with government customers at varying position levels
• Proficient in MS Tools including PowerPoint

Preferred Qualifications

• Imagery Analysis background
• Ability to travel 25% - 50% to customer sites
• Experience with IC Connect

Pay Range

$115,000–$140,000 annually.

The Ennoble First pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Equal Employment Opportunity

Ennoble First is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

E-Verify Participation

Ennoble First participates in E-Verify. Learn more at www.dhs.gov/E-Verify.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Ennoble First is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ennoble First participates in E-Verify.

EEO is the Law | Pay Transparency Nondiscrimination

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.