CHIEF IT MANAGER

State of Nevada; Carson City (NV); On-site; USD 150,000 - 190,000; Full time

Job summary

State of Nevada’s Secretary of State IT Division seeks an IT leader to oversee enterprise technology programs, architecture, and modernization roadmaps. You will steward budgets, vendor strategies, and cross-team collaboration to ensure reliable, secure statewide systems.

You will manage senior staff, drive ITIL-aligned operations, and coordinate with agency leaders on risk, budgeting, and strategic initiatives while traveling up to 50% and supporting on-call needs.

Qualifications

• Bachelor's degree with eight years of progressively responsible IT experience including strategic planning, project management, QA, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security.
• Five years of supervisory or project manager experience; or one year as IT Manager III in Nevada State service; or an equivalent combination of education and experience.

Responsibilities

• Develop and enforce operational standards per departmental and State policies.
• Develop safety and security procedures for operating conditions and disaster recovery.
• Assess capacity and initiate actions to reduce utilization or address system replacement needs.
• Review hardware proposals and design installation requirements.
• Develop and monitor IT budgets and contract strategies.
• Provide project management to meet deadlines and budgets; supervise project team and installations.
• Participate in State IT activities and policy-making committees.
• Maintain knowledge of IT trends, security practices, laws, and ethics.

Skills

IT leadership

Strategic planning

Project management

Information security

Budgeting

Vendor management

Education

Bachelor's degree in computer science / MIS or related field

Job description

Job Summary

Provides leadership over enterprise IT for the Secretary of State’s IT Division, delivering reliable, secure, and cost-effective services for mission-critical statewide systems. Oversees multidisciplinary operational groups, including Systems Administration, Database Administration, Help Desk/Desktop Support, Information Security, and Application Development, while establishing technology strategy, enterprise architecture, and multi-year modernization roadmaps aligned with agency priorities. Accountable for service reliability, cybersecurity posture, regulatory compliance, disaster recovery, and business continuity. Directly manages subordinate managers and senior technical staff and partners with agency stakeholders. Key responsibilities include planning, directing, and controlling daily IT operations to meet defined SLAs and OLAs; governing incident, problem, and change management (ITIL) with strong observability, capacity, and performance practices; overseeing vulnerability remediation and audit readiness; maintaining tested disaster recovery (DR) and business continuity plans (BCP); aligning application delivery with architecture standards while advancing DevOps and CI/CD practices; managing IT budgets and vendor and contract strategies to optimize cost and value; developing talent and organizational culture through clear expectations, coaching, and succession planning; and communicating complex technical matters to agency leaders and statewide partners through concise briefings, risk updates, and recommendations. The incumbent must be willing and able to travel up to 50% and work nights, weekends, and holidays as operational needs require. The incumbent must also be available for standby and on-call assignments as required. Applicants must be authorized to work for any employer in the United States. The Secretary of State’s Office is unable to sponsor or take over sponsorship of an employment visa at this time.

Essential Qualifications

Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and eight years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Five years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager III in Nevada State service; OR an equivalent combination of education and experience as described above.

Job Duties

Develop, maintain, and enforce operational standards in accordance with departmental and State policies to ensure operating specifications are met.

Develop physical and logical safety and security procedures for operating conditions and disaster recovery by analyzing procedures utilized at other agencies and organizations, reviewing literature on safety and security procedures, following federal/State guidelines, and consulting with subject matter experts.

Assess the effectiveness of current information systems technology resources and capacity analysis and initiate actions to reduce utilization, increase capacity, or address system replacement needs, if necessary.

Recommend or select hardware by reviewing system-generated reports, system logs, utilization reports, vendor presentations, and technical hardware manuals.

Design physical layout and installation requirements in response to the purchase of new equipment; analyze hardware technical manuals, floor space layouts, environmental requirements, and electrical requirements.

Evaluate and maintain inventory control, e.g., computer supplies, tape library, departmental equipment, and other items.

Write requests for proposals which detail proposed systems and serve as a reference document for system development, personnel, and IT management by utilizing information gathered and subsequent analysis relating to hardware, software, and personnel requirements including systems objectives, data security provisions, primary outputs, implementation plans, comprehensive cost estimates, time schedules, migration plans, and integration of multiple technologies.

Develop, examine, and evaluate contracts for purchases of materials and services.

Develop and monitor IT budgets by reviewing past expenditure patterns, current funding levels, projected personnel and equipment needs, and demands for additional services by clients/users.

Present and justify agency or division-wide IT budgets for review and approval and testify before Executive and Legislative groups as required.

Provide project management to ensure that projects are completed by the scheduled due date in accordance with project specifications and requirements and within the project budget; analyze personnel, hardware and software requirements, and all costs associated with the project; establish delivery dates, conduct periodic project reviews, provide training for project team members, supervise installation of the system, provide regular project status reports to senior management; and determine training required prior to installation.

Participate in State IT activities and policy-making activities and/or serve on various ad hoc committees and work groups as needed.

Maintain current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics.

Develop organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives.

Supervise subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action.

Resolve problems presented by subordinate staff, users, and clients regarding work processes, policies, procedures, and methods.

Perform related duties as assigned.

Under general administrative direction, incumbents perform IT managerial duties and interact with internal and external management levels as well as executives and officials to negotiate solutions to major or controversial issues within policy guidelines. Incumbents supervise a staff of lower level IT Managers and IT professionals on a regular and recurring basis and IT Technicians and support staff as required.

Knowledge, Skills, And Abilities

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Detailed knowledge of: strategic planning.

Ability to: define complex problems, select the best course of action, assess costs, and present alternatives to high levels of government.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

State Holidays The holiday schedule for State employees is established by the Legislature.

The Following Are Legal Holidays

• January 1.............................................. New Year's Day
• Third Monday in January.................. Martin Luther King, Jr.'s Birthday
• Third Monday in February................ Washington’s Birthday
• Last Monday in May........................... Memorial Day
• June 19................................................ Juneteenth Day
• July 4.................................................... Independence Day
• First Monday in September.............. Labor Day
• Last Friday in October....................... Nevada Day
• November 11........................................ Veterans' Day
• Fourth Thursday in November........ Thanksgiving Day
• Friday following the Fourth Thursday in November...................... Family Day
• December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255.

01. Do you have any of the following?

• Bachelor’s degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and eight years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Five years of this experience must have been in a supervisory or project manager capacity.
• One year of experience as an IT Manager 3 in Nevada State service.
• An equivalent combination of education and experience as described above.
• None of the above.

02. Are you available for standby and/or on-call employment?

• Yes
• No

03. This position requires statewide travel up to 50% of the time. Can you meet this requirement?

• Yes
• No

04. The department is unable to provide Visa sponsorship for employment. Are you authorized to work for ANY employer in the U.S?

• Yes
• No

05. Incumbents may be required to work extended hours, weekends, and holidays in addition to their normal work schedules. Are you able to accept this condition of employment?

• Yes
• No
• Required Question