Chief Information Officer

US-Office-of-Special-Counse; Washington (District of Columbia); On-site; USD 120,000 - 165,000; Full time

Job summary

The Office of Special Counsel (OSC) in Washington, DC, seeks a senior IT Specialist to join the Information Technology Office (ITO). You will oversee enterprise IT services, cybersecurity safeguards, and IT operations across OSC’s networks, eDiscovery, and collaboration tools to support agency objectives.

Qualified candidates will demonstrate leadership, policy development, long-range IT planning, and ability to guide a team to deliver reliable IT services in a federal environment.

Qualifications

• IT-related experience that demonstrates each of the four competencies (Attention to Detail, Customer Service, Oral Communication, Problem Solving) at GS-14 level equivalent.
• Ability to oversee delivery of IT services through customer support.
• Experience presenting IT operation status to program officials.
• Experience providing recommendations on IT security issues.

Responsibilities

• Manage maintenance of OSC IT systems to align with operational objectives.
• Develop program policies to meet organization-wide IT requirements.
• Develop long-range IT plans to minimize IT system vulnerabilities.
• Provide direction to a team within a program or division.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

The Information Technology Office (ITO) is responsible for providing information technology and telecommunication services to OSC nationwide. ITO activities include support for OSC's wide and local area networks in Washington, DC, an in-house case tracking system, Internet and Intranet, wireless services, email, video conferencing, backup and restore facility for all agency file servers, eDiscovery system, AI integration, and a variety of other services.

Minimum Qualifications
In order to be qualified for this position, you must possess:
IT-related experience that demonstrates each of the following four competencies (obtained in the private or public sector) equivalent to the GS-14 grade level in the Federal service:

• Attention to Detail - Evaluating the effectiveness of the organization's cybersecurity safeguards.
• Customer Service - Overseeing the delivery of IT services through customer support.
• Oral Communication - Presenting information on IT operation status to program officials.
• Problem Solving - Providing recommendations on IT security issues.

In addition, to be qualified at the GS-15 level, you must possess one year of specialized experience (obtained in the private or public sector) equivalent to the GS-14 grade level in the Federal service performing the following:

• Managing the maintenance of the organization's IT systems to ensure consistency with operational objectives.
• Developing program policies to meet organization-wide IT requirements.
• Developing long-range IT plans to minimize risks associated with IT system vulnerabilities.
• Providing direction to a team and/or subordinate staff (i.e. assigning work, reviewing work, developing performance standards, making authoritative decisions regarding personnel actions, etc.) within a program and/or division.

Your resume must explicitly outline your qualifications. We will not make assumptions about your experience.

NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-2210 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined above.

Annual Leave Accrual Credit
Selectees for their first Federal position may be eligible to earn a higher annual leave accrual rate based on prior non-Federal or uniformed service work experience. The amount of service credited will be based on specialized experience or qualifying experience that is provided on the applicant resume and documentation submitted.