Chief Information Officer

Accrue Partners; United States; On-site; USD 240,000 - 360,000; Full time

Job summary

Accrue Partners is seeking an executive technology leader to oversee a ~40-person technology organization. The role focuses on shaping the technology roadmap, modernizing enterprise platforms, and driving business performance and customer experience from the Charlotte headquarters.

The ideal candidate will have CIO/Head of IT level experience, a strong software/enterprise apps background, and broad infrastructure and security knowledge.

Qualifications

• Proven technology leadership experience at CIO/Head of IT/VP IT level.
• Strong foundation in software engineering or enterprise applications.
• Broad knowledge of infrastructure and cybersecurity.
• Experience with Salesforce ecosystems and contact center technologies.

Responsibilities

• Develop and execute an enterprise technology strategy aligned with business objectives, operational efficiency, customer experience, and scalability.
• Lead multidisciplinary teams across software engineering, Salesforce development, infrastructure, cybersecurity, telecommunications, service delivery, and data analytics.
• Drive modernization initiatives and oversee complex Salesforce ecosystems.
• Advance data and analytics capabilities and establish technology governance.
• Support high-availability customer operations.

Skills

Technology leadership

Software engineering

Salesforce

Infrastructure

Cybersecurity

Data analytics

Governance

Service delivery

Enterprise applications

Cross-functional leadership

Tools

Salesforce

Job description

The client is seeking an executive technology leader to oversee a well-established technology organization of approximately 40 professionals. This high-visibility role offers the opportunity to shape the future technology roadmap, modernize enterprise platforms, and strengthen organizational capabilities. The position provides direct access to senior leadership and significant influence across the business, with a focus on leveraging technology as a critical driver of business performance and customer experience.

The successful candidate will be responsible for developing and executing an enterprise technology strategy aligned with business objectives, operational efficiency, customer experience, and scalability. Core responsibilities include leading multidisciplinary teams across software engineering, Salesforce development, infrastructure, cybersecurity, telecommunications, service delivery, and data analytics. The role involves driving modernization initiatives, overseeing complex Salesforce ecosystems, advancing data and analytics capabilities, establishing technology governance, and supporting high-availability customer operations.

Ideal candidates will have proven technology leadership experience at the CIO, Head of IT, VP of IT, or comparable senior executive level. A strong foundation in software engineering, application development, or enterprise applications is required, along with broad knowledge of infrastructure and cybersecurity. Experience with Salesforce ecosystems, contact center technologies, enterprise data architecture, and application modernization is highly valued. The position is based at the client's Charlotte headquarters and offers a collaborative, on-site leadership environment.