Chief Human Resources Officer

Addp; Lawrence (MA); On-site; USD 130,000 - 180,000; Full time

Job summary

A leading non-profit organization in Massachusetts is seeking a Chief Human Resources Officer to lead HR initiatives aligned with the mission of supporting individuals with developmental disabilities. This pivotal role involves strategic HR planning, recruitment, staff engagement, and ensuring compliance with labor laws while fostering a diverse and inclusive workplace environment.

Benefits

Health insurance

Dental insurance

Vision insurance

403(b) Retirement Plan

Flexible Spending Accounts

Paid Holidays, Personal Days, and Sick days

Mileage Reimbursement

Free access to an on-demand training library

Qualifications

• 10-15 years of progressive HR experience, with at least 5 years in senior HR leadership.
• Experience in a union environment and healthcare/human services preferred.
• Strong technical skills and understanding of labor laws are essential.

Responsibilities

• Align HR strategy with business goals, including workforce planning and recruitment.
• Lead DEIB initiatives to foster an inclusive work environment.
• Supervise HR department staff and oversee HR policies and compliance.

Skills

Communication

Organizational skills

Problem-solving

Interpersonal skills

Education

Bachelor's degree

Master's degree

Advanced HR certification (SPHR, PHR, SHRM-CP, SHRM-SCP)

Tools

HRIS

Applicant Tracking Systems

Excel

PowerPoint

Job description

Chief Human Resources Officer - Waystone Health & Human Services - Lawrence, MA

Organization Overview:

Waystone Health and Human Services is a non-profit organization committed to supporting people with developmental disabilities and their families. The Agency serves over 1,700 individuals and their families annually and has a budget of $43M. Please view our website at www.waystonehhs.org . This Massachusetts-based organization seeks a CHRO to lead the established Human Resources Team.

Role Overview:

As a vital senior leadership team member at Waystone Health and Human Services, the Chief Human Resources Officer (CHRO) directly reports to the CEO. The CHRO oversees all aspects of the HR function, ensuring alignment with our critical DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives and core values of trust, growth, respect, integrity, and belonging. This role involves developing and executing human capital strategies and consistent HR processes that meet, support, and enhance our business objectives while fostering a culture of inclusivity and belonging. The CHRO will actively drive strategic human resource planning, ensuring the company attracts, retains, and nurtures the best talent, reflecting diverse backgrounds and perspectives.

The CHRO will guide the HR team in fostering a positive work environment and culture that supports employee engagement, respect for diverse perspectives, and organizational success. They will be responsible for aligning HR initiatives with business goals, ensuring compliance with labor laws and regulations, and addressing the varied needs of our workforce. This role requires extensive experience in HR management, particularly in a union environment within the healthcare or human services industry. The CHRO will champion initiatives to promote growth, integrity, and a sense of belonging across the organization.

Main Responsibilities:

Strategic HR Planning

Aligning HR strategy with the business's strategic goals. This includes workforce planning, organizational design, and succession planning to ensure the company has the right talent to meet future challenges.

Recruitment & Retention:

Oversee the Recruitment Manager and manage the development and execution of recruiting and retention strategies.

Labor and Employee Relations:

Oversee employee and labor relations, investigations, grievance processes, and setting labor relations strategies, including mediations, arbitrations, and CBA negotiations.

Diversity, Equity, Inclusion, and Belonging (DEIB)

Leading initiatives to promote diversity, equity, and inclusion within the workforce. This includes policy development, training, and monitoring DEI metrics to foster an inclusive work environment.

Organizational Development:

Supervise the Associate Director of HR with oversight of organizational development, including professional development, succession planning, onboarding, leaves of absence, employee engagement, compensation models, and benefits programs.

Policy Development:

Lead the creation and implementation of HR policies, procedures, programs, and practices that align with business objectives and comply with local labor laws and the Collective Bargaining Agreement.

Strategic Guidance:

Provide recommendations and support to senior managers and participate in strategic planning to implement organizational goals and objectives.

Compliance & Research:

Ensure compliance with laws, regulations, and policies. Research HR topics to stay current with emerging trends and best practices.

Automation:

Guide the Human Resources Generalist in implementing automation for all relevant HR functions to enhance employee support and engagement.

Other Responsibilities:

Manage the HR department staff of six.

Direct involvement in senior-level recruitment, discipline, and terminations.

Review, update, and communicate HR policies and procedures.

Analyze HR metrics for the annual recruiting, retention, and turnover report.

Oversee and support the professional development and succession planning of employees.

Engage in regular senior and executive leadership team meetings.

Represent Waystone HHS as needed.

Perform additional duties as agreed upon with the CEO.

Qualifications:

• Bachelor's degree required, Master's preferred.
• Advanced HR certification: SPHR, PHR, SHRM-CP, or SHRM-SCP certification required.
• 10-15 years of progressive HR experience, with at least 5 years in a senior HR leadership role. Three years in a union environment. Healthcare or human services industry strongly preferred.
• Broad exposure to HR functions, including recruiting, employee retention, workforce planning, organizational development, compensation, benefits, training, HRIS, and administration. Experience with culture management and change management is a plus.
• Experience with certification surveys and audits is a plus.
• Excellent communication, organizational, and detail-oriented skills.
• Superior interpersonal and problem-solving skills.
• Significant understanding of labor laws and regulations.
• Must be able to travel locally within the Merrimack Valley area.
• Strong technical skills, including fluency in Excel, PowerPoint, HRIS, and Applicant Tracking Systems. Experience with Paycom is a plus.

Why Join Us:

• Impact: Directly influence an organization's health and strategic direction to enhance community well-being.
• Leadership Opportunity: Work closely with top executives and the Board of Directors, shaping policies affecting the organization and its stakeholders.
• Dynamic Environment: Embrace a role that requires strategic foresight and hands-on financial management in a setting where your contributions are visible and impactful.

Generous Benefits - most start on the hire date with regular schedules of 25+ hours per week!

Health insurance: Harvard Pilgrim network, 3 levels of coverage

Dental insurance, Vision insurance, and tax-saving Flexible Spending Accounts

403(b) Retirement Plan

457b deferred compensation plan

Start building Vacation time right away

12 Paid Holidays, 3 Personal Days, 9 Sick days/year

Mileage Reimbursement

Free access to our on-demand training library with the opportunity to earn CEU's

At Waystone, we firmly believe that by investing even more in the professional development of our employees, being an inclusive community, and being passionate about the services we offer, we will attract more skilled people who embody our mission. The future of Waystone is exceptionally bright, thanks to our incredible employees, community partners, and other supporters.