Chief Forward Deployed Engineer Officer

Christian & Timbers; Chicago (IL); On-site; USD 200,000 - 300,000; Full time

Job summary

Christian & Timbers seeks a Chief Forward Deployed Officer to lead its global deployment organization, defining AI value in customer environments. This role oversees Forward Deployed Engineers and deployment leaders to implement AI systems across enterprises and government organizations.

The ideal candidate will have executive leadership experience in AI and enterprise software, a track record in customer deployment, and strong operational leadership skills. Success is measured by deployment scale and efficiency, along with lasting business impact.

Qualifications

• Proven executive leadership in AI, enterprise software, or technology-driven organizations.
• Experience in leading customer deployment and implementation teams.
• Strong understanding of enterprise AI applications.

Responsibilities

• Lead global deployment organization to define AI value.
• Oversee teams implementing AI systems across organizations.
• Ensure measurable operational and financial outcomes.

Skills

Executive leadership experience in AI

Track record in customer deployment

Exceptional communication skills

Operational leadership

Job description

The company develops advanced artificial intelligence systems that enable enterprises, industrial organizations, and government institutions to transform how work is performed at scale.

Its platform combines frontier AI research, production-grade infrastructure, and deep deployment expertise to help customers integrate AI into mission-critical operations. The organization works across model development, AI infrastructure, enterprise applications, and large-scale workflow transformation.

Operating globally, the company partners with some of the world's most sophisticated organizations to accelerate AI adoption and create measurable business outcomes.

The Role: Chief Forward Deployed Officer

The company is seeking a Chief Forward Deployed Officer to lead its global deployment organization and define how AI creates value inside customer environments.

This executive will oversee teams of Forward Deployed Engineers, deployment leaders, and customer transformation specialists who implement AI systems across enterprise and government organizations.

The Chief Forward Deployed Officer serves as the bridge between product innovation and customer impact, ensuring that AI capabilities translate into measurable operational, financial, and strategic outcomes.

Reporting directly to the CEO, this leader will shape deployment strategy, scale customer adoption, and build one of the world's leading AI implementation organizations.

Strategic Focus

• Define and execute the company's enterprise AI deployment strategy
• Establish frameworks for successful customer adoption across industries and geographies
• Scale deployment operations while maintaining quality, speed, and customer outcomes
• Build repeatable methodologies that accelerate implementation success

Forward Deployed Engineering Leadership

• Lead and develop a world-class organization of Forward Deployed Engineers and deployment leaders
• Establish performance standards, operating models, and best practices
• Recruit exceptional technical talent with strong customer-facing capabilities
• Create career paths and leadership development programs across deployment teams

Enterprise Customer Transformation

• Partner directly with senior executives and enterprise stakeholders
• Identify opportunities to expand AI adoption across business functions
• Ensure deployments generate measurable operational and financial value

Product and Platform Influence

• Translate customer insights into product strategy and platform enhancements
• Partner with engineering, product, and research leadership to improve deployment effectiveness
• Identify common implementation patterns that support platform scalability
• Influence roadmap decisions based on customer needs and market demand

Operational Excellence

• Develop metrics and frameworks that measure customer success and deployment impact
• Improve implementation velocity, adoption rates, and long-term customer outcomes
• Build scalable deployment processes that support rapid organizational growth
• Establish a culture focused on execution, ownership, and customer value creation

Candidate Profile

• Executive leadership experience within AI, enterprise software, cloud infrastructure, or technology-driven organizations
• Track record leading customer deployment, implementation, solutions engineering, or professional services teams at scale
• Deep understanding of enterprise AI applications and workflow transformation
• Experience managing complex customer relationships at the executive level
• Strong operational leadership and organizational scaling capabilities
• Ability to connect product innovation with measurable customer outcomes
• Exceptional communication and stakeholder management skills

Preferred Qualifications

• Experience building or scaling Forward Deployed Engineering organizations
• Leadership experience within AI-native companies or enterprise AI platforms
• Experience supporting Fortune 500, industrial, government, or global enterprise customers
• Strong understanding of AI agents, LLMs, enterprise automation, and workflow transformation
• Track record leading organizations through periods of rapid growth

Success in the Role

The Chief Forward Deployed Officer is responsible for ensuring that every deployment creates measurable value for customers and generates insights that strengthen the company's platform, products, and long-term competitive position.

Success is measured through customer outcomes, deployment scale, adoption rates, organizational performance, and the ability to transform AI capabilities into lasting business impact.