Chief Financial Officer (CFO)

nhainc; Toledo (OH); On-site; USD 150,000 - 230,000; Full time

Job summary

Neighborhood Health Association (NHA) seeks a Chief Financial Officer to provide strategic financial leadership, oversee budgeting, reporting, cash management, and internal controls across 13+ clinics in Northwest Ohio. The role partners with the CEO and executive team to ensure fiscal stability and regulatory compliance, enabling sustainable growth and high‑quality patient care.

The CFO will direct revenue cycle, forecasting, audits, and financial planning, guiding organizational

Qualifications

• Bachelor's degree in business administration; 3–6 years of financial experience in healthcare finance and third-party billing requirements.
• Excellent oral and written communication and interpersonal skills.
• Ability to move between clinics and interact with associates at all levels.

Responsibilities

• Directs audit, billing, cashiering, collection, financial counseling and AP through subordinate personnel.
• Responsible for AR reporting for the finance committee.
• Forecasts bad debt and monitors reserve; conducts annual audits for the clinic.
• Oversees billing and collection of revenue from patient and non-patient charges.
• Prepares and monitors annual divisional and department budgets.
• Develops programs to improve receivables and public relations with patients.

Skills

Financial leadership

Communication skills

Interpersonal skills

Mobility between clinics

Education

Bachelor's degree in business administration

Master's degree desirable

Tools

None

Job description

General Function

Provide strategic financial leadership for the organization, ensuring financial stability, compliance, effective resource management, and long-term sustainability.

Position Overview

The Chief Financial Officer (CFO) is responsible for providing strategic leadership and oversight of the organization’s financial operations. The CFO ensures the organization maintains sound financial practices, fiscal stability, regulatory compliance, and effective stewardship of resources. This position oversees budgeting, financial reporting, accounting, revenue cycle, cash management, audits, financial forecasting, and internal controls while providing financial guidance to the CEO and Executive Leadership Team. The CFO works collaboratively with organizational leaders to support strategic planning, operational decision-making, growth initiatives, and the long-term financial sustainability of the organization.

Key Responsibilities

• Leadership Competencies
• Performs all responsibilities in an ethical manner aligned with mission of the clinic.
• Leads the departments in providing a vision for their future direction and embraces the change process with understanding and enthusiasm.
• Makes decisions swiftly, decisively and correctly to achieve desired outcomes.
• Coaches and facilitates the growth and development of the associates within the departments.
• Develops departmental goals that support clinic initiatives to guide daily activity, communicate ongoing process and remove obstacles to performance effectiveness.
• Continuous improvement for key departmental and organizational systems. Develops an environment for success through team participation.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

Business/Administrative Responsibilities

• Directs and responsible, through subordinate personnel, all audit, billing, cashiering services, collection, financial counseling, and AP functions
• Responsible for accounts receivable report for the finance committee of the Board of Trustees.
• Develops and responsible for current and future year forecasting of bad debt for cash management as well as on-going monitoring of reserve for doubtful accounts including annual audits for the clinic.
• Responsible for all billing and collection of revenue generated by patient charges and non-patient revenue as it related to Neighborhood Health Association operations to move into physician revenue as it relates to clinic business.
• Prepare, direct, and monitor annual divisional and departmental budgets.
• Direct the development of programs within the division which will enhance collection of receivables and promote positive public relations as it relates to Neighborhood Health Association patients and patients.
• Develops, directs, and responsible for quantitative quality standard objectives for areas reporting under financial services.

Technical Responsibilities

• Maintains knowledge of accounts receivable and billing systems used by the clinic and makes procedural adjustment to incorporate changes in those systems.
• Maintains current knowledge of all federal and state collection laws and regulations and modifies operations and policies accordingly.
• Develops and maintains department operations to ensure compliance with federal regulations.
• Continuously evaluate and implement as appropriate new technology as it relates to the improvement of financial services.
• Performs and monitors other Neighborhood Health Association financial functions as may be assigned by the CEO.

Qualifications

• Must have a bachelor's degree with a major in business administration, master's degree desirable. Must have at least three to six (3-6) years of financial experience in the health care field with a thorough knowledge of credit financing area and the third-party billing requirements, regulatory agencies and their current regulations as it relates to all areas in financial services.
• Must have a working knowledge of the applications of the computer science field. Must have good oral and written communication skills and requires excellent interpersonal skills with the ability to interact with associates at all levels of the organization.
• Must be able to move about the clinics between workstations.

Who We Are

Neighborhood Health Association (NHA) is Northwest Ohio’s largest community health center system. Since 1969, we’ve grown to 13+ clinics offering medical, dental, pediatric, women’s, senior, and homeless care—plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health.

Our Mission

Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

Join Our Team

We are a drug free workplace, and an Equal Opportunity Employer