Chief External Relations & Stakeholder Strategy Leader

NCCI Holdings; Boca Raton (FL); Hybrid; USD 180,000 - 240,000; Full time

Job summary

NCCI Holdings is seeking a Chief External Relations Officer based in Boca Raton, FL, with the majority of time onsite and periodic remote work. The role leads regulatory and customer operations divisions, shaping enterprise strategy and strengthening stakeholder partnerships across regulators, carriers, and industry groups.

The ideal candidate has extensive insurance industry experience (20+ years) and demonstrates strong leadership, strategic thinking, and cross-functional collaboration to

Qualifications

• Extensive leadership experience required across regulatory, industry relations and customer operations functions.
• Strong stakeholder engagement and communications capabilities at senior levels.
• Demonstrated ability to influence across organizational boundaries and drive enterprise value.

Responsibilities

• Lead executive team in shaping enterprise strategy and execution.
• Oversee regulatory relations, government affairs, and industry stakeholder engagement.
• Drive customer operations excellence, residual market leadership, and pathway to value for stakeholders.

Job description

NCCI Holdings is seeking a Chief External Relations Officer based in Boca Raton, FL, with the majority of time onsite and periodic remote work. The role leads regulatory and customer operations divisions, shaping enterprise strategy and strengthening stakeholder partnerships across regulators, carriers, and industry groups.

The ideal candidate has extensive insurance industry experience (20+ years) and demonstrates strong leadership, strategic thinking, and cross-functional collaboration to