Chief Communications & Public Information Officer

City of New York; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

City of New York is seeking an experienced Deputy Commissioner of Public Information & Media Relations to lead the agency’s press operations and digital strategy. You will direct rapid-response activities, manage a multi-disciplinary team, and shape public messaging across HRA, DHS, and DSS.

The role requires a data-driven storyteller with a strong track record in crisis PR, brand management, and inclusive communications for a diverse city audience. Position is full-time and NYC-based.

Qualifications

• Bachelor’s degree and five (5) years of full-time relevant experience in public relations or related field.
• Education and/or experience equivalent to above is acceptable.

Responsibilities

• Oversee editorial and creative direction for all public-facing materials and rapid-response press operations.
• Direct media relations, press releases, advisories, briefings, and crisis communication.
• Provide executive leadership and performance management for a multidisciplinary team.
• Champion the agency’s digital ecosystem and data-driven audience engagement.
• Ensure content meets privacy, accessibility, and inclusive design standards.
• Lead branding and marketing campaigns to raise awareness of services.

Skills

Media relations

Crisis PR

Ethical profiling

Analytics literacy

Strategic agility

Education

Bachelor's degree in communications/public relations/journalism or related field

Tools

Media monitoring software

Web analytics

Job description

City of New York is seeking an experienced Deputy Commissioner of Public Information & Media Relations to lead the agency’s press operations and digital strategy. You will direct rapid-response activities, manage a multi-disciplinary team, and shape public messaging across HRA, DHS, and DSS.

The role requires a data-driven storyteller with a strong track record in crisis PR, brand management, and inclusive communications for a diverse city audience. Position is full-time and NYC-based.