Chief Command Center Strategy Director

NewWorld; New York (NY); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Remote-friendly

Job summary

NewWorld is seeking a Strategy Director to lead Creator Command Centers across client engagements. You will manage Strategy Directors, allocate time and resources, and ensure consistent quality across all centers.

You will build the practice, collaborate with the Head of NewWorld Strategies on business direction, and work with the Senior Program Director on winning and staffing new work, using audience insights to shape proposals.

Qualifications

• 10+ years in strategic communications, campaigns, or client leadership.
• Experience leading strategists or engagement leads across concurrent engagements.
• Senior client leadership with credibility to guide executives.
• Fluency in creator ecosystems and platform-native content.

Responsibilities

• Oversee every active Creator Command Center from launch through final reporting.
• Hold engagement to scope, budget, timeline, and quality.
• Step in on high-stakes moments, client escalations, and fast-moving news.
• Hire, manage, and develop the Strategy Directors who lead each command center.
• Staff each command center from the shared team of designers, project managers, and production staff.
• Manage partner agencies, creator networks, and vendors across engagements.
• Turn results into case studies and proposals with the Senior Program Director.
• Bring audience research and performance data into planning and measurement.

Skills

Strategic leadership

Campaign management

Client leadership

Creator ecosystem fluency

Job description

NewWorld is seeking a Strategy Director to lead Creator Command Centers across client engagements. You will manage Strategy Directors, allocate time and resources, and ensure consistent quality across all centers.

You will build the practice, collaborate with the Head of NewWorld Strategies on business direction, and work with the Senior Program Director on winning and staffing new work, using audience insights to shape proposals.