Chief Claims Officer: Strategy, Analytics & Growth

W. R. Berkley Corporation; West Hartford (CT); On-site; USD 180,000 - 260,000; Full time

Job summary

Berkley Product Protection (BPP) in West Hartford, CT seeks an experienced Claims leader to drive strategy, manage the claims operation, and ensure regulatory compliance across jurisdictions. The role collaborates with underwriting, actuarial and finance to optimize loss costs and service quality.

The ideal candidate brings extensive leadership in commercial P&C claims, strong analytics, and a track record of improving efficiency and outcomes.

Qualifications

• 10+ years leading a claims operation.
• 15 years general claims experience in commercial property and casualty, GL and recalls.
• Strong written and verbal communication, negotiation and interpersonal skills.

Responsibilities

• Manage all claims-related matters and develop loss-cost strategies.
• Oversee internal claims personnel to ensure productivity and alignment.
• Ensure regulatory compliance and risk management across jurisdictions.
• Lead claims metrics, processes, and budget planning.
• Collaborate with Underwriting, Actuarial and Finance for market insights.

Skills

Strategic leadership

Claims management

Budget management

Regulatory compliance

Communication

Data analysis

Cross-functional

Litigation management

Education

Bachelor's degree

Advanced degree

Juris Doctor

Job description

Berkley Product Protection (BPP) in West Hartford, CT seeks an experienced Claims leader to drive strategy, manage the claims operation, and ensure regulatory compliance across jurisdictions. The role collaborates with underwriting, actuarial and finance to optimize loss costs and service quality.

The ideal candidate brings extensive leadership in commercial P&C claims, strong analytics, and a track record of improving efficiency and outcomes.