Chief Administrative Officer

Providence Health & Services; Los Angeles (CA); Hybrid; USD 150,000 - 250,000; Full time

Benefits offered by this job

401(k) savings plan with employer matching

Health care benefits (medical, dental, vision)

Paid parental leave

Disability insurance

Well-being resources

Voluntary benefits

Job summary

Providence Health & Services is seeking a Chief Administrative Officer in Los Angeles, California. The role involves providing strategic leadership, operational oversight, and managing day-to-day operations to ensure high-quality patient care in a healthcare setting. A Master's degree and over 10 years of leadership experience in healthcare are essential. The position offers a hybrid work model with superb benefits including health insurance and a 401(k) retirement plan.

Qualifications

• 10+ years of progressively responsible leadership experience within healthcare organizations.
• 7+ years of senior-level operational leadership within ambulatory, hospital, or integrated delivery system environments.
• Experience operating in large, complex, matrixed health systems.
• Proven success partnering with physician leaders and executive teams.
• Demonstrated ability to lead organizations through change, growth, and transformation.

Responsibilities

• Lead day-to-day operations of the IDN to ensure high-quality, safe, and reliable care delivery.
• Translate strategic priorities into operational execution, delivering sustainable clinical, financial, and operational results.
• Provide executive leadership for regulatory and accreditation readiness in partnership with clinical leadership.
• Oversee operational performance, resource management, and financial stewardship.
• Drive continuous improvement through standardization and performance improvement initiatives.

Skills

Operational leadership

Financial acumen

Communication skills

Change leadership

Stakeholder engagement

Education

Master's degree in Health Administration, Business Administration, Healthcare Administration or related field

Bachelor's degree in Health Administration, Business Administration, Healthcare Administration or related field

Job description

The Role

Reporting to the Service Area Chief Executive (CE), the Chief Administrative Officer serves as the principal operational executive for the ministry, providing strategic leadership, planning, and oversight across administrative and operational functions. The CAO is a key member of the executive leadership team, advances organizational performance, and in the absence of the Service Area CE, assumes division‑level leadership responsibilities.

What You’ll Do

• Lead day‑to‑day operations of the IDN to ensure high‑quality, safe, and reliable care delivery
• Translate strategic priorities into operational execution, delivering sustainable clinical, financial, and operational results
• Provide executive leadership for regulatory and accreditation readiness in partnership with clinical leadership
• Oversee operational performance, resource management, and financial stewardship across select service lines
• Drive continuous improvement through standardization, performance improvement initiatives, and change leadership
• Build and maintain strong relationships with physicians, caregivers, executive peers, and external stakeholders

What You’ll Bring

Education

• Master’s degree in Health Administration, Business Administration, Healthcare Administration, or a related field (or equivalent experience)
• Bachelor’s degree in Health Administration, Business Administration, Healthcare Administration, or a related field required

Leadership & Experience

• 10+ years of progressively responsible leadership experience within healthcare organizations
• 7+ years of senior‑level operational leadership within ambulatory, hospital, or integrated delivery system environments
• Experience operating in large, complex, matrixed health systems
• Proven success partnering with physician leaders and executive teams
• Demonstrated ability to lead organizations through change, growth, and transformation

Professional & Leadership Capabilities

• Strong operational and financial acumen, including budget management and performance accountability
• Ability to translate strategy into operational execution with measurable results
• Executive presence with the ability to influence across diverse stakeholder groups
• Excellent communication and decision‑making skills in complex environments
• Demonstrated commitment to quality, patient safety, and continuous improvement
• Leadership style aligned with Providence’s Mission, Values, and Promise

Why Join Us?

• Lead at scale: within a mission‑driven organization committed to advancing quality, safety, and operational excellence
• Serve as a senior executive leader, influencing outcomes across the continuum of care
• Shape organizational performance through strategic, operational, and financial leadership
• Collaborate closely with executive and clinical leaders in a complex and evolving healthcare environment
• Make a meaningful impact by advancing Providence’s Mission, Values, and Promise through disciplined execution and leadership

Additional Information

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

Leaders applying for this role will be required to work a hybrid schedule: three days onsite, two days remote, and live within a reasonable commuting distance to the ministry or service area they support and lead.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Providence offers a comprehensive benefits package including a retirement 401(k) savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time‑off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and more.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.