Chick-fil-A- Shift Supervisor | DTW Airport

Paradies Na; Detroit (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Benefits

Company Paid Time Off

Premium pay for Worked Holidays

401K Program

Associate recognition Programs

Merchandise and dining discounts

Transportation and parking space ajuda

Job summary

Paradies Lagardère is seeking a Shift Supervisor at DTW Airport to lead guest service in a fast-paced food & beverage setting. You will oversee service flow, handle transactions, and ensure guest satisfaction with a focus on safety and accuracy.

The role requires strong communication, knowledge of menu items, and the ability to support a diverse team in a busy airport environment. Full-time position with benefits and opportunities for growth.

Qualifications

• Customer service-oriented with strong interpersonal skills.
• Ability to work in a fast-paced airport/food & beverage setting.
• Willingness to work various shifts, including holidays.

Responsibilities

• Greet guests and take orders promptly.
• Accurately total and process payments.
• Handle cash and card transactions per SOP.
• Provide menu knowledge and allergen guidance to guests.
• Create first-class experiences for travelers.

Skills

Cash handling

Guest service

Teamwork

Tools

POS system

Job description

Chick-fil-A- Shift Supervisor | DTW Airport

Job Category : Food & Beverage

Requisition Number : CHICK021531

• Posted : October 22, 2026
• Full-Time

Locations

Showing 1 location

Description

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance

How you can Make a Difference

• Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.
• Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.