Chick-fil-A Restaurant Director

Cooper Connect; Killeen (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Paid Vacation

401K when eligible

Tuition Discounts at Over 100 Colleges

Never work on Sundays

Overtime Available

Job summary

Chick-fil-A is seeking an enthusiastic Restaurant Director to join our team. The Director will oversee daily operations, ensure exceptional customer satisfaction, and drive team performance.

Responsibilities include team training, ensuring food quality, maintaining high standards for food and beverage operations, and achieving sales goals. The director will foster a positive work culture that supports growth and operational excellence.

Qualifications

• 5 years of Leadership experience
• Bachelor's Degree (preferred)
• Hospitality experience (preferred)
• Proven track record of developing others
• Passion for Chick-fil-A's values

Responsibilities

• Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
• Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations
• Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards
• Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
• Maintaining a work environment that ensures and promotes food & team safety
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.

Skills

Leadership

Team development

Coaching

Operational leadership

Education

Bachelor's degree (preferred)

Job description

• Owner/Operator, Jay Early, is the kind of leader who believes strong teams are built through trust, development, and intentional investment.
  
• This is an opportunity to be part of an organization that truly invests in people.
  
• At the heart of it all, Jay’s mission is simple: to win the hearts of the community through a relentless pursuit of care and excellence.
  
• This store’s annual sales volume is (if over 8 million)
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A is on Forbes Lists for Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Health Insurance
  
• Paid Vacation
  
• 401K when eligible
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  
• Overtime Available
  

We are looking for an enthusiastic Restaurant Director to join our team at Chick-fil-A. The Restaurant Director will oversee daily operations, ensure exceptional customer satisfaction, and drive team performance. Responsibilities include team training, ensuring food quality, maintaining high standards for food and beverage operations, and achieving sales goals. The director will also create a positive work culture that supports growth, leadership, and operational excellence. This role exists to provide operational continuity, leadership accountability, and execution of Chick-fil-A standards.

Your Impact

• Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
  
• Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations
  
• Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards
  
• Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  
• Maintaining a work environment that ensures and promotes food & team safety
  
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.
  
• 5 years of Leadership experience
  
• Bachelor's Degree (preferred)
  
• Hospitality experience (preferred)
  
• Proven track record of developing others
  
• Passion for Chick-fil-A's values