Chick-fil-a Colony Square - Team Leader

Workstream; Atlanta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Free meal when working

Scholarship opportunities

Free college opportunity

Parking validation

Job summary

Chick-fil-A in Atlanta, GA is seeking a Team Leader to support senior leadership in daily operations and coach team members. The role emphasizes service, teamwork, and operational excellence, with responsibilities to open/close shifts and ensure guest satisfaction.

The position offers full-time and part-time hours with early morning shifts and weekend availability. The team emphasizes a servant leadership culture and opportunities for growth and development within a positive, people-focused

Qualifications

• Must be 18 years or older.

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Provide immediate and respectful responses to guests' needs.
• Assist in training of new hires and lead by example on shifts.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Job description

Must be 18 years or older

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time
• Saturday availability Required
• Ability to Open (arrive at work by 6:15 am) or Close (leave work as late as 10 pm) 3 times per week Required

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Free College Opportunity
• Competitive pay
• Free meal when working
• Parking Validation (subject to Time & Attendance Policy)

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day (If Front of House leader)
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation (US driver's license preferred)
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.