CHHUNY High Needs Care Manager

FLACRA; City of Geneva (NY); Sur place; USD 27 552 - 30 307; Plein temps

Résumé du poste

FLACRA is looking for a CHHUNY High Needs Care Manager in Geneva, NY. The role involves managing services for children and youth, conducting assessments, and ensuring communication among providers in the best interest of the clients.

The ideal candidate should have relevant experience in health care and a bachelor’s or higher degree. The position requires strong communication skills, crisis management abilities, and effective coordination with community service providers.

Qualifications

• A Bachelor's degree with 2 years of relevant experience or a Registered Nurse License with 2 years of relevant experience.
• A Master's degree with one year of relevant experience.
• Ability to communicate effectively with diverse populations.

Responsabilités

• Conduct comprehensive assessments for clients in need of services.
• Coordinate care with community service providers.
• Develop and manage client-centered care plans.

Connaissances

Effective communication

Crisis intervention

Problem-solving

Time management

Organizational skills

Teamwork

Cultural competency

Formation

Bachelor's degree

Registered Nurse License

Masters degree

Outils

Microsoft Office

Electronic health records

Description du poste

Job Details

Level: Experienced. Job Location: Geneva, NY 14456. Position Type: Full Time. Education Level: 4 Year Degree. Salary Range: $20.00 - $22.00 Hourly. Job Category: Health Care / Counseling.

Job Summary

The role of a CHHUNY High Needs Care Manager is to be the key point of contact in managing children & youth services. The Care Manager will be the center point of the communication to ensure all providers are working together with the child/youth’s best interest in mind. The Care Manager will conduct comprehensive assessments in order to obtain the most accurate information to build off of the identified needs and risk factors.

Duties

• Responsible for, but not limited to comprehensive assessments, outreach and engagement, service and treatment linkage and coordination
• Comprehensive client centered care planning development and management with the child/youth and parent/guardian to assist in the integration of medical and behavioral health services, and social health services
• Coordination of care with community service providers that are part of the client care team
• Assessment of psychosocial supports and linkages with medical, dental and behavioral health care providers, as well as educational, employment, transportation community resources
• Build and use effective communications strategies among peers, medical staff, addiction and mental health providers and other community agencies through the use of electronic assisted devices including Telehealth and other interactive technology
• Help improve, measure, monitor, and sustain quality outcomes that focus on clinical indicators/performance measures, patient satisfaction, and plan adherence
• Participate actively in team meetings and supervision to enhance professional development
• Maintain excellent record keeping
• Use of personal vehicle for work and potential transportation of clients
• Provide care management to children/youth in the seven counties we cover
• On-call duties as assigned for nights and weekends

Minimum Qualifications

Health Home Care Managers that serve High acuity enrollees must have the following minimum education and experience:

• A Bachelors of Arts or Science with 2 years of relevant experience
• A License as a Registered Nurse with 2 years of relevant experience
• A Masters with one year of relevant experience

Care Management Agencies may seek a waiver from the State for care managers that have demonstrated experience but do not meet the required criteria (process to be determined by DOH).

Other Skills/Knowledge and Experience

• Demonstrates ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers
• Knowledge of local medical and behavioral health services, and additional community resources/supports
• Ability to multi‑task in a fast‑paced environment, have good problem‑solving skills, as well as excellent time management and organizational skills and the ability to remain calm in a crisis while providing crisis intervention
• Must be able to type 30 WPM
• Proficient in Internet navigation, Microsoft Office (i.e. Word & Excel, Microsoft Outlook)
• Proficient in the use of electronic health records
• Comfort working in the community

Personal Qualities

• Subscribes to person centered strength-based philosophy of care, engages well with others, excellent communication skills, ability to work in a large team atmosphere

Licensure/Certifications

• New York State driver’s license, safe driving record