CHG - Database Analytics - Marketing Specialist

Circa Las Vegas; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Circa Las Vegas is seeking a Database Marketing Specialist to join the Database Analytics team. The role will assist with the collection and analysis of player data, data entry, tracking, offer set-up, and generating reports.

You will collaborate with internal and external partners to ensure timely campaigns, contribute to player research, and maintain strict confidentiality while supporting evening, weekend, and holiday operations as required.

Qualifications

• Effective communication with Guests, Team Members and Management.
• Strong organizational abilities.
• Guest service oriented.
• Must be at least 21 years of age.
• Direct Marketing operational experience preferred.
• Casino experience preferred.
• Knowledge of Aristocrat gaming systems preferred.
• Knowledge of Opera hotel systems preferred.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.

Responsibilities

• Set up offers in patron management systems and ensure accuracy.
• Track direct mail process.
• Manage relationships with internal and external partners to ensure timely and accurate campaigns.
• Assist with player research.
• Ensure satisfaction to customers.

Skills

Guest service

Communication

Organization

Interpersonal skills

Collaboration

Education

Bachelor's degree in marketing or related area

Equivalent combination of education and experience

Tools

Aristocrat gaming systems

Opera hotel systems

MS Office

Job description

JOB TITLE: Database Marketing Specialist

DEPARTMENT: Database Analytics

JOB SUMMARY:

The database analytics specialist will assist with the collection and analysis of player data. Duties will include data entry, tracking, offer set-up, and generating reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for setting up offers in patron management systems and ensuring accuracy.
• Responsible for tracking direct mail process
• Manages relationships with internal and external partners to ensure timely and accurate campaigns
• Assists with player research
• Ensure satisfaction to customers

QUALIFICATIONS:

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
• Superior organization skills
• Outstanding Guest service skills
• Must be at least 21 years of age
• Up to one (1) year of Direct Marketing operational experience preferred
• Casino experience preferred
• Knowledge of Aristocrat gaming systems preferred
• Knowledge of Opera hotel systems preferred
• Interact well with others and be a positive influence on employee morale
• Uphold the company’s non-disclosure and confidentiality policies and agreements
• Work evening, weekend and holiday work hours as required.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in marketing, finance or related area; or equivalent combination of education and experience
• Excellent verbal, written, and interpersonal skills
• Superior organization and guest service abilities

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must be able to obtain a Nevada State Gaming License.

LANGUAGE SKILLS:

• Must be able to effectively communicate in English.

MATHEMATICAL SKILLS:

• Must be able to analyze data from various angles and offer all viewpoints for review.

COMPUTER SKILLS:

• Technical proficiency and knowledge in MS Office (Word, Excel & Outlook).

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).