Cherokee _Guest Room Attendant

The Burks Companies; Charlotte (NC); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Low-cost employee housing available

Discounted employee meals

Medical, dental, vision, and life insurance

Paid holidays and vacation

Career advancement opportunities

Job summary

A leading hospitality provider in North Carolina is looking for a full-time Guest Room Attendant to maintain high cleanliness standards and provide exceptional guest service. Key responsibilities include performing detailed room cleaning, ensuring adherence to brand standards, and responding to guest requests. Candidates should possess strong customer service skills and preferably have housekeeping experience. Competitive pay and comprehensive benefits are offered, with a focus on career advancement.

Qualifications

• Must be legally authorized to work in the United States.
• Age 21+ required.
• Ability to perform physical tasks such as bending and standing for extended periods.

Responsibilities

• Perform detailed room cleaning tasks to luxury brand standards.
• Confirm rooms are cleaned and stocked according to brand standards.
• Respond to guest requests professionally.

Skills

Strong customer service skills

Ability to lift up to 50 lbs

Experience with cleaning chemicals

Education

High school diploma or equivalent

Tools

Housekeeping tools

Job description

Guest Room Attendant – Hotel Housekeeping

Location: Cherokee, North Carolina

Pay: $15.00/hour

Top Perks

• Low-cost employee housing available*
• Discounted employee meals
• Company van or rideshare to worksite
• Medical, dental, vision, and life insurance
• Paid holidays and vacation
• Career advancement opportunities
• Positive, team-oriented work environment

Job Overview

For more than 30 years, The Burks Companies (TBC) has firmly established itself as a leading integrated facilities management (IFM) company, specializing in integrated maintenance, controlled-environment support, janitorial and other facilities support services.

The Burks Companies, Inc. (TBC) is hiring full-time Guest Room Attendants / Housekeepers to join our hospitality team. This role is essential in maintaining the highest standards of cleanliness and creating exceptional guest experiences in luxury and high-profile facilities.

Guest Room Attendant Overview

Guest Room Attendants are responsible for ensuring guest rooms are clean, organized, and well-maintained to luxury brand standards. This role plays an essential part in creating a comfortable, welcoming environment and delivering exceptional guest service.

Overtime is available.

Key Responsibilities

• Perform detailed room cleaning tasks such as making beds, replacing linens, sanitizing bathrooms, dusting furnishings, and maintaining overall room cleanliness.
• Confirm that rooms are fully cleaned, stocked, and presented according to required brand standards.
• Promptly identify and report any room status discrepancies or maintenance issues to the supervisor to ensure a smooth guest experience.
• Respond to guest requests with professionalism and courtesy.
• Follows all required safety and standard operating procedures.
• Maintain a friendly, positive attitude throughout your shift.
• Function as a role model for fellow The Burks Companies' employees.

Qualifications

• Must be legally authorized to work in the United States and able to provide proof of eligibility.
• Age 21+.
• Ability to lift up to 50 lbs. and perform physical tasks (bending, kneeling, crouching, and standing for extended periods).
• Must be able to work with a variety of housekeeping tools and cleaning chemicals while following all safety and sanitation guidelines.
• Strong customer service skills.
• Previous housekeeping or hospitality experience preferred.
• All positions are subject to background checks and employment verification.

Education & Experience

• High school diploma or equivalent preferred.
• Six months of housekeeping experience is a plus.

Schedule

• Full-time position.
• 8am – 4pm, but hours may vary.
• Must be able to work weekends and holidays.
• Minimum one-year commitment required*.

*A minimum one-year commitment is required. If employment ends prior to one year, the employee may be responsible for reimbursing applicable relocation or travel-related expenses (e.g., airfare, transportation, housing)

Why Work with Us?

We offer competitive pay, comprehensive benefits, and a supportive work environment. Our team is diverse, and we have a strong history of promoting from within. If you're energetic, detail-oriented, and ready to make a difference, apply today!

Apply Now

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