Cheese Shop Lead & Customer Experience Innovator

Kroger Family of Companies; Soldotna (AK); Vor Ort; USD 28.000 - 39.000; Vollzeit

Zusammenfassung

Murray’s Cheese Shop at Kroger in Soldotna, Alaska, is seeking a dynamic manager to lead our cheese department. You will deliver a unique customer experience through deep product knowledge, proactive selling, and engaging service while guiding a small team.

You will partner with Deli Merchandising and district staff to train staff, manage inventory, plan in-store events, and maintain food safety standards. The role emphasizes leadership, budgeting, cross-selling, and a passion for great cheese.

Qualifikationen

• Management experience or Food Retail experience or two year Culinary Degree.
• Willing to taste cheese daily.
• Supportive of cheese business initiatives.
• Able to inspire, motivate and train staff while ensuring successful completion of all tasks.
• Excellent communication skills.
• Ability to multitask.
• Proficient with Microsoft Excel and Word.
• Strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches.

Aufgaben

• Create and maintain the Murray’s Cheese experience: interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing and promoting designated products.
• Maintain knowledgeable, efficient, friendly staff fully trained in Murray’s operations and products.
• Ensure all Kroger and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times.
• Ensure that staff adheres to all Food Safety, HACCP, and Sanitation Procedures.
• Place orders and maintain inventory.
• Responsible for setting up weekly in store selling events.
• Contribute to store goals for increasing sales and improving profit.
• Effectively control shrink and waste by following Murray’s and Kroger’s Best Practices.
• Control labor expenses through appropriate scheduling.
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Kenntnisse

Excellent communication skills

Ability to multitask

Proficient with Microsoft Excel and MS

Leadership and staff training

Cheese tasting daily

Ausbildung

Two year Culinary Degree

Tools

Microsoft Excel

Microsoft Word

Jobbeschreibung

Murray’s Cheese Shop at Kroger in Soldotna, Alaska, is seeking a dynamic manager to lead our cheese department. You will deliver a unique customer experience through deep product knowledge, proactive selling, and engaging service while guiding a small team.

You will partner with Deli Merchandising and district staff to train staff, manage inventory, plan in-store events, and maintain food safety standards. The role emphasizes leadership, budgeting, cross-selling, and a passion for great cheese.