Cheese Shop Experience Leader & Team Coach

Kroger Family of Companies; Elkhorn Precinct (NE); On-site; USD 52,000 - 76,000; Full time

Job summary

Murray’s Cheese Shop in our Kroger store seeks a seasoned manager to create a unique cheese experience. You will lead deli staff, deliver outstanding customer service, educate customers, and drive in-store merchandising and sales initiatives.

You will model Murray’s core values, train and coach team members, manage weekly events, control costs, and ensure quality and safety standards in all operations. This role requires strong communication and leadership within a retail environment.

Qualifications

• Management experience or Food Retail experience or two year Culinary Degree
• Willing to taste cheese daily.
• Supportive of cheese business initiatives.
• Able to inspire, motivate and train staff while ensuring successful completion of all tasks.
• Excellent communication skills.
• Ability to multitask.
• Proficient with Microsoft Excel and Word.
• Strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches.

Responsibilities

• Create and maintain the Murray’s Cheese experience: interactive customer service, ongoing product education,, effective cross-selling, merchandising, pushing and promoting designated products.
• Maintain knowledgeable, efficient, friendly staff fully trained in Murray’s operations and products.
• Ensure all Kroger and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times.
• Ensure that staff adheres to all Food Safety, Hazard Analysis Critical Control Point, and Sanitation Procedures.
• Place orders and maintain inventory.
• Responsible for setting up weekly in store selling events.
• Contribute to store goals for increasing sales and improving profit.
• Effectively control shrink and waste by following Murray’s and Kroger’s Best Practices.
• Control labor expenses through appropriate scheduling.
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Leadership

Excellent communication

Multitasking

MS Excel

MS Word

Staff training

Product knowledge

Education

Two year Culinary Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Murray’s Cheese Shop in our Kroger store seeks a seasoned manager to create a unique cheese experience. You will lead deli staff, deliver outstanding customer service, educate customers, and drive in-store merchandising and sales initiatives.

You will model Murray’s core values, train and coach team members, manage weekly events, control costs, and ensure quality and safety standards in all operations. This role requires strong communication and leadership within a retail environment.