Checkout & Stock Specialist - Customer Focus

Hy-Vee, Inc.; Geneseo (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Hy-Vee, Inc. in Geneseo, IL is hiring for a Checker/Stocker who will greet customers, ring up purchases, and keep shelves stocked and tidy.

This role is active, requires standing most of the shift, lifting up to 100 pounds, and following store policies including safety and cash handling. No formal education required; on-the-job training provided.

Join our team to help customers have a smooth shopping experience and contribute to a welcoming store environment.

Qualifications

• No formal education required; Hy-Vee provides training.
• Ability to perform arithmetic and handle cash accurately.
• Willingness to stand for long periods and lift up to 100 lb. [45 kg].

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed
• Ensure compliance with local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets
• Place merchandise in bags or boxes, assist courtesy personnel, and support drive-up and carry-out service
• Unload product, open containers, stock shelves, and rotate product to ensure freshness and proper presentation
• Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and take customers to items when requested
• Stay knowledgeable of item look-up numbers, department numbers, item features, and weekly ad price changes and sale items
• Keep the register area clean, ensure adequate supplies are available, and report improper cash levels in the cash drawer
• Verify register balances at the beginning and end of each shift where applicable
• Communicate clearly on the intercom or telephone and answer customer questions, following up with appropriate personnel as needed
• Stay aware of your surroundings to support store safety and security
• Assist store management with displays and decorations for special promotions and events as needed
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines

Skills

Customer service

Cash register operation

Communication

Teamwork

Job description

Hy-Vee, Inc. in Geneseo, IL is hiring for a Checker/Stocker who will greet customers, ring up purchases, and keep shelves stocked and tidy.

This role is active, requires standing most of the shift, lifting up to 100 pounds, and following store policies including safety and cash handling. No formal education required; on-the-job training provided.

Join our team to help customers have a smooth shopping experience and contribute to a welcoming store environment.