Checkout Experience Lead

The GIANT Company; Perkasie (Bucks County); On-site; USD 55,000 - 73,000; Full time

Job summary

The GIANT Company in Perkasie, PA is hiring to oversee all front-end operations, focusing on customer service, scheduling, performance, shrink, sanitation, and safety. You will lead checkout teams, model exceptional service, and partner with store leadership to drive daily success across our PA/NJ region.

Join a team that values care, courage, integrity, teamwork, and humor as you develop talent, implement front-end initiatives, and ensure a safe, efficient shopping experience for our neighbors.

Qualifications

• Must be authorized to work in the U.S.
• Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
• Must meet ergonomic and physical requirements, with or without reasonable accommodation.
• Must be able to use, or learn to use, the equipment and tools used to perform this job.
• Must meet the company performance standards including regular attendance.
• Must have 1 year of work experience or technical training.
• Demonstrates strong knowledge and skills in training, communications, human relations, team building, planning, and organization.
• Possesses leadership skills that team members will rally around, always giving recognition where credit is due.
• Exhibits strong written and oral communication skills.
• Special skills: computer register systems, cash management systems, and computer.

Responsibilities

• Oversee all checkout cashiers, assist in checkouts, clear computer or registers, resolve customer issues, bag when necessary, and open or close checkout lanes based on customer load.
• Review the work schedule at the start of the shift, check equipment and supplies, and prepare for duties.
• Perform special store level projects as assigned by the assistant store manager of customer experience.
• Serve as role model to all team members for delivering exceptional customer service.
• Other duties as requested by management as related to front-end operations, customer service, team members, cash control, productivity, shrink and food safety.

Skills

customer service

leadership

team building

planning & organizing

communication skills

cash handling

Tools

computer register systems

cash management systems

computer

Job description

The GIANT Company in Perkasie, PA is hiring to oversee all front-end operations, focusing on customer service, scheduling, performance, shrink, sanitation, and safety. You will lead checkout teams, model exceptional service, and partner with store leadership to drive daily success across our PA/NJ region.

Join a team that values care, courage, integrity, teamwork, and humor as you develop talent, implement front-end initiatives, and ensure a safe, efficient shopping experience for our neighbors.