Checkout & Customer Experience Specialist

KPH HEALTHCARE SERVICES, INC; Town of Clinton (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

KPH Healthcare Services, Inc. in Town of Clinton, NY is seeking a cashier responsible for ringing out customers and ensuring total customer satisfaction.

You will scan purchases with the POS, handle various payment methods, keep the checkout area clean, assist with inventory, merchandising, and basic store tasks as needed.

This role emphasizes reliability, customer service, and adherence to policies during daily shifts.

Responsibilities

• Accurately scan and ring out all customer purchases using POS register including cash, check and charge transactions
• Accurately provide change to customers
• Follow proper procedure for closing out of register at end of shift
• Request additional help as needed to maintain appropriate customer service levels
• Offer assistance to customers with large purchases as needed (carry purchases out to their cars)
• Replenish inventory from in-store stock and in coming orders
• Perform general housekeeping duties necessary to maintain a professional and clean check out area
• Assist in the maintenance of general store cleanliness including restrooms, break rooms, backrooms, and entry ways- responsible for daily store standards
• Replenish register supplies as needed
• Answer the phone using appropriate greeting and maintaining customer service levels as needed
• Assist in the inventory management, price marking and merchandising of the check out area and surrounding departments as needed
• React to potential shoplifters following company policy
• Assist in the implementation of Kinney Standard of Presentation (Merchandising)
• Assist in the ordering of replacement product from the appropriate supplier
• Assist in identifying and returning outdated or over stocked merchandise to the proper source
• Accurately package and prepare items for home/business delivery
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Job description

KPH Healthcare Services, Inc. in Town of Clinton, NY is seeking a cashier responsible for ringing out customers and ensuring total customer satisfaction.

You will scan purchases with the POS, handle various payment methods, keep the checkout area clean, assist with inventory, merchandising, and basic store tasks as needed.

This role emphasizes reliability, customer service, and adherence to policies during daily shifts.