Checkout Specialist & Customer Service Advocate

KPH HEALTHCARE SERVICES, INC; Old Forge (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a cashier to ring up customer purchases at the register and ensure total customer satisfaction. You will handle cash, checks, and card transactions, provide accurate change, and maintain a clean checkout area.

The role requires stocking, assisting customers with large purchases, inventory support, and adherence to store standards. This position involves daily customer service and training compliance.

Qualifications

• Cashier duties require ringing up purchases, handling cash, checks and cards.
• Ability to provide accurate change and operate POS system.
• Maintain store cleanliness and assist customers as needed.

Responsibilities

• Accurately scan and ring out all customer purchases using POS register including cash, check and charge transactions
• Accurately provide change to customers
• Follow proper procedure for closing out of register at end of shift
• Request additional help as needed to maintain appropriate customer service levels
• Offer assistance to customers with large purchases as needed (carry purchases out to their cars)
• Replenish inventory from in-store stock and incoming orders
• Perform general housekeeping duties necessary to maintain a professional and clean check out area
• Assist in the maintenance of general store cleanliness including restrooms, break rooms, backrooms, and entry ways- responsible for daily store standards
• Replenish register supplies as needed
• Answer the phone using appropriate greeting and maintaining customer service levels as needed
• Assist in the inventory management, price marking and merchandising of the check out area and surrounding departments as needed
• React to potential shoplifters following company policy
• Assist in the implementation of Kinney Standard of Presentation (Merchandising)
• Assist in the ordering of replacement product from the appropriate supplier
• Assist in identifying and returning outdated or over stocked merchandise to the proper source
• Accurately package and prepare items for home/business delivery
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Job description

KPH Healthcare Services, Inc. is seeking a cashier to ring up customer purchases at the register and ensure total customer satisfaction. You will handle cash, checks, and card transactions, provide accurate change, and maintain a clean checkout area.

The role requires stocking, assisting customers with large purchases, inventory support, and adherence to store standards. This position involves daily customer service and training compliance.