Chauffeur

Hotel Equities; Harrisburg (Dauphin County); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

401(k) with company match

Employee discount

Flexible schedule

Career Growth Opportunities/ Manager

Job summary

Hotel Equities is seeking a dedicated Chauffeur for the Hilton in Harrisburg, PA. The role involves transporting guests safely, greeting customers warmly, and assisting with luggage while maintaining a clean vehicle.

You may work varied shifts to support hotel operations and emergencies. Qualifications include a high school diploma or equivalent, a valid Class II driver’s license, and excellent English communication.

Qualifications

• Ability to deal with internal and external customers with patience and diplomacy.
• Manual dexterity to load/unload luggage.
• Clear verbal and written English communication to document pickup and drop-off points.

Responsibilities

• Transport guests promptly and courteously to airports or designated sites.
• Maintain vehicle cleanliness and arrange servicing as needed.
• Assist with luggage handling and valet as required.
• Work varying shifts to meet hotel business needs.
• Use hand-held devices for communication and check-ins.

Skills

Customer service

Manual dexterity

English communication

Education

High school diploma or equivalent

Valid Class II driver’s license

Job description

Pay Range

Starting from USD $13.00/Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Chauffeur for the Hilton in Harrisburg, PA!

POSITIONS SUMMARY:

TRANSPORT GUESTS IN A PROMPT, FRIENDLY AND COURTEOUS MANNER USING SAFE DRIVING PRACTICES.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

THEPOSITIONREQUIRESPERFORMINGTHEFOLLOWINGESSENTIALJOBFUNCTIONS,WITHORWITHOUTREASONABLE ACCOMMODATION.

• COMPREHEND AND ABIDE BY ALL TRAFFIC REGULATIONS WHILE TRANSPORTING CUSTOMERS TO AND FROM THE AIRPORT TERMINAL OR OTHER DESIGNATED SITE.
• REMAIN CALM AND ALERT ESPECIALLY DURING EMERGENCIES OR HEAVY HOTEL ACTIVITY AND HANDLE COMPLICATIONS FROM DRIVING IN THE LOCAL COMMUNITY.
• LISTEN, UNDERSTAND AND RESPOND IMMEDIATELY TO CUSTOMER AND EMPLOYEE INQUIRIES AND REQUESTS FOR ASSISTANCE. GREET CUSTOMERS WITH A FRIENDLY AND SINCERE WELCOME.
• LIFT LUGGAGE, PACKAGES AND BOXES FROM CARS, BUSES, VANS AND CARTS, PLACING ITEMS ON THE GROUND, ONTO BAGGAGE CARTS, CONVEYORS OR OTHER VEHICLES.
• CLEARLY COMMUNICATE THE FEATURES, AND SERVICES OF THE HOTEL FACILITIES.
• DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES ARE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
• ABILITY TO USE A HAND-HELD COMPUTER DEVICE.

OTHER DUTIES

• MAINTAIN CLEANLINESS OF THE HOTEL VEHICLE BY CLEANING AND WASHING IT WHEN APPROPRIATE.
• TAKE VEHICLE FOR PERIODIC SERVICING AND FUELING AS REQUIRED.
• ASSIST IN VALET WHEN NECESSARY
• ASSIST OTHER DEPARTMENTS AS DIRECTED

PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

REQUIRED KNOWLEDGE / SKILLS / ABILITIES:

• ABILITY TO EFFECTIVELY DEAL WITH INTERNAL AND EXTERNAL CUSTOMERS, SOME OF WHOM WILL REQUIRE HIGH LEVELS OF PATIENCE, TACT AND DIPLOMACY TO DEFUSE ANGER.
• SUFFICIENT MANUAL DEXTERITY IN ONE HAND TO BE ABLE TO LOAD AND UNLOAD LUGGAGE.
• ABILITY TO COMMUNICATE EFFECTIVELY VERBALLY AND IN WRITING ENGLISH SUFFICIENT TO ASCERTAIN AND DOCUMENT APPROPRIATE PICK UP AND DROP OFF POINTS, ETC.

DESIRED SOFTWARE PROFICIENCIES:NONE

SUPERVISORYR ESPONSIBILITIES: NONE

EDUCATION / EXPERIENCE:

• HIGHSCHOOL DIPLOMA OREQUIVALENT PREFERRED.
• VALID CLASS II DRIVER’S LICENSE ISSUED BY THE STATE IN WHICH THE HOTEL IS LOCATED REQUIRED. PROVIDE EVIDENCE OF INSURABILITY BASED ON RISK CONTROL FACTORS ESTABLISHED BY THE COMPANY INSURANCE PROVIDER.
• NO PRIOR EXPERIENCE REQUIRED. PRIOR DRIVER, HOSPITALITY, BELL PERSON OR DOOR PERSON EXPERIENCE PREFERRED.

PHYSICAL REQUIREMENTS

THEINDIVIDUALHOLDINGTHISPOSITIONMUSTBEABLETOEXPLAINANDDEMONSTRATETHATHEORSHECAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS ANDABILITIES:

FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS;
CONSTANT – 6-8 HOURS

PHYSICAL ACTIVITY & FREQUENCYSITTING FREQUENT
WALKING OCCASIONAL
CLIMBING STAIRS OCCASIONAL
CROUCHING/BENDING/STOOPING FREQUENT
REACHING OCCASIONAL
GRASPING CONSTANT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING CONSTANT
TALKING CONSTANT
SMELL OCCASIONAL

TASTE RARE
LIFTING/CARRYING (# LBS) FREQUENT – UP TO 50 LBS.
TRAVEL RARE

MATERIALS / EQUIPMENT USED:

• OPERATION OF VAN AND OTHER VEHICLES.

Pay:$13.00/hour with opportunity for tips

Hours: Floater position. May work early morning (4 AM - 12 PM), midday (10 AM - 6 PM), and evening (4 PM - 12 AM). Times may vary based on business demand.

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• 401(k) with company match
• Employee discount
• Flexible schedule
• Referral program