Charlotte Tilbury Freelance Brand Expert

Charlotte Tilbury Beauty; Peabody (MA); On-site; USD 24,796 - 35,817; Full time

Job summary

Charlotte Tilbury Beauty is seeking Freelance Brand Experts to join our dynamic team on the shop floor. You will blend artistry with sales to teach customers Charlotte's secrets of makeup and deliver exceptional service.

As a brand ambassador, you will build relationships, exceed KPIs, and maintain polished grooming while representing the Charlotte Tilbury spirit in fast-paced retail environments.

Qualifications

• Retail/brand ambassador experience in beauty or FMCG.
• Strong makeup artistry skills and product knowledge.
• Sales-driven with ability to build client relationships.

Responsibilities

• Work at a fast pace to achieve and exceed KPIs, driven by success.
• Build and maintain a book of clients to encourage replenishment and bookings.
• Embrace teamwork, supporting managers and colleagues while adapting to change.
• Champion world-class artistry and deliver an impeccable customer experience as a Charlotte Tilbury brand ambassador.
• Maintain grooming standards and present a polished, professional appearance.

Skills

Sales experience

Makeup artistry

Customer service

Brand ambassador

Job description

Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of the building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail.

Requirements

As a Charlotte Tilbury Retail Artist, you are at the heart of our stores and counters, bringing magic to life. Based on the shop floor at Bloomingdale's Short Hills, your role is to empower customers to be the most beautiful version of themselves by combining expert artistry skills with exceptional product knowledge and genuine passion. You excel at creating lasting emotional connections and adapt your style to meet the diverse needs of every customer.

Key Accountabilities

• Work at a fast pace to achieve and exceed KPIs, driven by the thrill of success and a desire to surpass expectations
• Build and maintain a book of clients to encourage replenishment and book appointments
• Embrace teamwork with a collaborative spirit, supporting managers and colleagues while adapting quickly to change
• Champion world‑class artistry and deliver an impeccable customer experience as a dedicated Charlotte Tilbury brand ambassador
• Maintain company grooming standards and present a polished, professional appearance at all times

Your Skills And Experience

• Previous experience as a Sales Advisor in a fast‑paced environment such as beauty, retail, or FMCG is preferred
• Passion for the Charlotte Tilbury brand and a desire to contribute to its disruptive growth in beauty
• Experience in makeup application with the ability to tailor your style to various customer needs
• Positive, energetic, and limitless thinking that shines through in your work
• Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting

Culture of the Team

We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast‑paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury, as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world.

OUR MISSION

TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES