Charlotte Tilbury Brand Expert

Charlotte Tilbury Beauty Ltd; Phoenix (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

A leading beauty brand in Phoenix, Arizona, is seeking a Beauty Expert to deliver exceptional customer service and share their passion for beauty products. The ideal candidate will have experience in retail or beauty advisory roles and will thrive in a fast-paced environment, creating lasting relationships with customers. This role emphasizes teamwork, high expectations, and a commitment to making every customer feel beautiful.

Qualifications

• Strong passion for the beauty industry and interest in makeup and skincare.
• Previous experience in retail or beauty advisory roles is highly desirable.
• Exceptional communication and interpersonal skills, focused on customer satisfaction.
• Proactive and positive attitude in a high-energy environment.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Deliver exceptional customer service while exceeding sales targets and KPIs.
• Build and maintain lasting relationships with customers, turning them into advocates.
• Collaborate with team members in a supportive environment.
• Demonstrate expert knowledge of the product line with personalized advice.
• Uphold high standards of grooming and professionalism in all interactions.

Skills

Passion for beauty

Exceptional communication skills

Customer satisfaction focus

Communication skills

Job description

CHARLOTTE TILBURY BEAUTY EXPERT

Company: Charlotte Tilbury

This is your opportunity to work for a brand that aims to revolutionize the beauty industry, making makeup accessible for everyone. As a Charlotte Tilbury Beauty Expert, you will embody our mission to empower every customer to feel their most beautiful. You will share your passion and in-depth product knowledge with customers, providing world-class service while showcasing the magic that is Charlotte Tilbury.

About Charlotte Tilbury:

Founded by renowned makeup artist Charlotte Tilbury, our brand believes that beauty is not just about looking good but feeling confident and empowered. We have transformed the beauty landscape with our innovative products and customer‑centric experiences, growing rapidly into a global phenomenon.

Key Responsibilities:

• Deliver exceptional customer service while consistently exceeding sales targets and KPIs.
• Build and maintain lasting relationships with customers, turning them into loyal Charlotte Tilbury advocates.
• Collaborate effectively with other team members, fostering a supportive and encouraging environment.
• Demonstrate expert knowledge of the Charlotte Tilbury product line, offering personalized advice and tutorials to customers.
• Uphold the highest standards of grooming, presentation, and professionalism in all customer interactions.

Qualifications:

• A strong passion for the beauty industry and a keen interest in makeup and skincare.
• Previous experience in retail or beauty advisory roles is highly desirable.
• Exceptional communication and interpersonal skills, with a focus on customer satisfaction.
• A proactive and positive attitude, with the ability to thrive in a high‑energy environment.
• Flexibility to work various shifts, including weekends and holidays.

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**

Culture of the Team:

We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast‑paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury, as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world.

OUR MISSION

'TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES'