Charlotte - Practice Innovation Workflow Coordinator

Winston & Strawn LLP; Charlotte (NC); Hybrid; USD 80,000 - 102,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Yearly retirement contribution

Annual discretionary merit bonus

Job summary

Winston & Strawn LLP is seeking a Practice Innovation Workflow Coordinator in Charlotte, North Carolina. This role involves supporting the firm’s adoption of legal technology and innovation strategies, focusing on data management and workflow implementations.

The ideal candidate will have a Bachelor's degree, 2+ years' experience in legal technology, exceptional communication skills, and familiarity with AI-driven technologies. This position offers a comprehensive benefits package.

Qualifications

• 2+ years of experience in legal technology, innovation, or legal operations.
• Must live within a commutable distance to the office.
• Familiarity with agile methodologies and design thinking principles preferred.

Responsibilities

• Perform hands-on data management and ensure accurate data transfers.
• Reconcile and validate data sets for consistency.
• Troubleshoot and propose solutions for data discrepancies.

Skills

Data management

Communication skills

Project management

Legal technology knowledge

Data governance

Client-centric mindset

Education

Bachelors degree

Tools

Legaltech tools

AI-driven technologies

Job description

Position summary

The Practice Innovation Workflow Coordinator will report directly to the Senior Manager of Practice Innovation and will work closely with IS leadership to support the firm’s adoption and operationalization of the firm’s Legaltech and innovation portfolio. This individual will provide hands‑on support for the implementation and maintenance of complex legal workflows, focusing on executing data migrations, ensuring data integrity, configuring, maintaining, and updating structured review sets, prompt libraries and automated workflows, helping to ensure that technology enhances legal service delivery, operational efficiency, and client value directly in line with the firm and Information Services department strategies.

Position responsibilities

• Perform hands‑on data management, ensuring accurate and complete transfer, cataloging and storage of information across relevant systems within legal technology workflows.
• Reconcile and validate data sets to maintain consistency and reliability across relevant systems within legal technology workflows.
• Execute data exports, cleanups, and transformations as required for workflow implementations.
• Troubleshoot issues. Identify data discrepancies and propose solutions across relevant systems within legal technology workflows.
• Develop and track metrics relevant to data management and storage across relevant systems within legal technology workflows, to support leadership awareness of data‑related activities within and across these systems.

Experience, skills, and qualifications

• Bachelors degree required.
• 2+ years of experience in legal technology, innovation, or legal operations within a law firm or professional services environment is required.
• Must live within a commutable distance to the applicable firm office with the ability to come into the office 3-4 days per week.
• Understanding of the legal technology landscape and best practices, including AI, automation, and workflow tools and services.
• Exceptional communication and interpersonal skills with the ability to influence at all levels.
• Experience with vendor relationships; in particular, the ability to liaise with technical support.
• Experience with data governance, data science, and business intelligence.
• Demonstrated knowledge of security best practices.
• Familiarity with Legal Technology / AI landscape.
• Experience in an AmLaw 50 or global law firm environment preferred.
• Familiarity with agile methodologies and design thinking principles preferred.
• Proven experience with Legaltech or content management technologies (preferably AI‑driven), organizing data / document repositories, custom access controls, search/filters parameters, querying (keyword, semantic, prompt‑based etc.), troubleshooting technical issues.
• Demonstrated success in data exports / imports and reconciliation, knowledge of data formats and transformation techniques, data cleanup and reporting.
• Operational effectiveness.
• Client‑Centric Mindset.
• Collaboration & Influence.
• Strong data, AI and machine learning understanding, with the ability to convey those complex concepts to a wide variety of stakeholders.
• Ability to translate business objectives into actionable technology and change management strategies.
• Strong project management skills, with the ability to work on multiple initiatives simultaneously.

Benefits

Winston offers comprehensive benefits that provide a full spectrum of coverage and support for our full‑time employees and their families. Additional information about benefits and rewards can be found here.

Salary

Illinois applicants only: The target annual salary range for this role is currently $80,000‑$102,000 based on a regular, full‑time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.

New York applicants only: The target annual salary range for this role is currently $88,000‑$110,000 based on a regular, full‑time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.

Washington, DC applicants only: The target annual salary range for this role is currently $84,000‑$106,000 based on a regular, full‑time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. #LI-DC2