Charlotte Pet Cremation Dispatcher - Full-Time

Faithful Companion Memorials, Inc-Charlotte; Charlotte (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401K match

Medical

FSA/HSA for medical and dependent care

Dental

Vision

company paid life insurance

Voluntary pet insurance, accident and…

Job summary

Faithful Companion Pet Cremation Services is seeking a full-time Dispatcher in Charlotte to join our team. The role offers an hourly starting wage of 20 dollars, with a Tue–Sat schedule including afternoons and one weekend day.

A comprehensive benefits package becomes available after 30 days of employment. Responsibilities include coordinating driver check-ins, serving as the main point of contact for driver communications, and ensuring high-quality service.

Qualifications

• Strong communication and organizational skills.
• Comfortable speaking to all people with empathy and professionalism.
• Ability to lift at least 75lbs unaided.
• A cell phone with the ability to call, text, and use a GPS application.
• Successfully pass a 4-panel drug test and background check.
• Detail-oriented mindset with a commitment to delivering error-free services.
• Ability to work in a fast paced environment under pressure.
• Flexibility with scheduling, evenings and weekends are required and shifts could vary.
• To adhere to our strong code of ethics.

Responsibilities

• Check in drivers when they come back from their route.
• Act as the main point of contact for all driver-facing communication.
• Ability to serve multiple families at once.
• Monitor vans throughout transit in order to effectively meet scheduled pick-ups and returns.
• Assist in maintaining the crematory facility and company vehicles to a clean and presentable state.
• Check all work for errors ensuring the best customer service.
• Determine what procedure needs to be taken for each individual pet in our care.
• Administrating the care of the pets that have been entrusted to us by our clients.

Skills

Communication skills

Organizational skills

Empathy

Detail-oriented

Job description

Faithful Companion Pet Cremation Services is seeking a full-time Dispatcher in Charlotte to join our team. The role offers an hourly starting wage of 20 dollars, with a Tue–Sat schedule including afternoons and one weekend day.

A comprehensive benefits package becomes available after 30 days of employment. Responsibilities include coordinating driver check-ins, serving as the main point of contact for driver communications, and ensuring high-quality service.