Driver and CSR

Faithful Companion Pet Cremation; Nashville (TN); On-site; USD 37,944 - 51,336; Full time

Benefits offered by this job

401K with up to 4% match

Medical, Dental, and Vision Insurance

Sick Time and Vacation

Company paid life insurance

Voluntary pet insurance

Short-term and long-term disability insurance

Job summary

A leading pet cremation service is seeking a compassionate Driver/CSR to join our team. This full-time position involves transporting pets with dignity, providing excellent customer service, and maintaining professionalism. No prior certifications are required, and we offer hands-on training in cremation operations along with a comprehensive benefits package including health insurance, 401K, and paid time off.

Qualifications

• Valid driver's license required.
• Ability to lift 75lbs.
• Flexible with evenings and weekends.

Responsibilities

• Drive company vehicles safely for pet transportation.
• Provide high-level customer service in person and over the phone.
• Operate cremation equipment (training provided).

Skills

Compassion

Detail-oriented

Customer Service

Job description

Faithful Companion Pet Cremation Services is searching for a full-time, evenings and weekends Driver/CSR at a rate of $20 per hour.

We are a family-owned company providing high-level, compassionate care for pets and their families. The Driver/CSR position is responsible for using a company vehicle to take deceased pets into our care and returning the cremated remains upon completion of cremation services.

This is an excellent entry-level position for anyone with an interest in Funeral Service. We provide hands-on training in cremation operations with no prior degree or certifications necessary. As a top pet cremation provider across the nation, we also offer many opportunities for growth within the company.

We are a customer service-focused company that understands that pets are truly family members. We are looking for people who are equally service-minded, and who comprehend the honor and privilege it is to serve pets and their families through such a difficult time. Our service model is evident in everything we do, including how we serve our Faithful Companion team members. We pride ourselves on maintaining an employee-centric company culture that values open communication, a healthy work-life balance, rewarding work, and a family atmosphere.

The Driver/CSR position is offered a full benefits package, available after 30 days of employment, which includes the following:

- Sick Time

- Vacation

- Bereavement

- 401K with up to 4% match on contributions

- Medical including the option to add an FSA/HSA for medical and dependent care

- Dental

- Vision

- Company paid life insurance

- Voluntary pet insurance

- Short-term and long-term disability insurance

POSITION RESPONSIBILITIES:

• Driving company vehicles (minivans) in a safe and courteous manner.
• Transportation of pets to and from family's homes or veterinary clinics.
• Maintaining a professional appearance (uniforms provided).
• Accurately completing all required paperwork and electronic forms.
• Operating cremation equipment (training provided.)
• Obtaining paw prints and other memorial items as requested.
• Using various tools and equipment to customize and package cremains for delivery.
• Keeping clean workspaces and vehicles.
• Providing high-level customer service both in person and over the phone.
• Handle and transport pets with the utmost respect and dignity at all times.

Requirements:

• Comfortable speaking to people with compassion and professionalism.
• Possess a valid driver's license and successfully pass a motor vehicle record check.
• Successfully pass a background check.
• Adhere to our strong code of ethics.
• Successfully pass a 4-panel drug screen (Cocaine, Amphetamines, Opiates, PCP).
• Ability to lift 75lbs unaided.
• Possess a cell phone with the ability to call, text, and use a GPS application.
• Detail-oriented mindset with a commitment to delivering error-free services.
• Flexibility with scheduling. Evenings and weekends are required. Shifts will vary.