Charity Program Coordinator

New York Road Runners; New York (NY); Hybrid; USD 50,000 - 67,000; Full time

Job summary

New York Road Runners is seeking a Charity Program Coordinator to manage relationships with Official Charity Partners and plan activations for premier events like the TCS New York City Marathon and United Airlines NYC Half.

You will assist with contracting, invoicing, partner onboarding, and on-site event support, ensuring strong partner engagement and smooth operations for runners and donors alike.

Qualifications

• 1+ years of relevant work experience.
• Experience working at or with non-profits is a plus.

Responsibilities

• Support contracting and invoicing of Charity Partners, including creating, sending, tracking, and updating Sales Force database
• Support account set-up and maintenance in NYRR registration system
• Assist with planning and provide event support at special events surrounding the TCS New York City Marathon
• Provide customer service support to charity partners and runners through email, phone, and in-person at events
• Support development of program materials such as user guides and newsletters
• Provide general program support as needed

Skills

Microsoft Office

Attention to detail

Written & verbal communication

Salesforce

NetSuite

Customer service

Team collaboration

Multilingual

Job description

About NYRR

New York Road Runners (NYRR) was founded in 1958 when a small group of passionate runners vowed to bring running to the people and has grown from a local running club into the world’s premier community running organization. NYRR’s vision is to build healthier lives and stronger communities through the transformative power of running.

Description

About NYRR

New York Road Runners (NYRR) was founded in 1958 when a small group of passionate runners vowed to bring running to the people and has grown from a local running club into the world’s premier community running organization. NYRR’s vision is to build healthier lives and stronger communities through the transformative power of running.

NYRR’s year-round offerings of races, community events, programs, and training resources provide hundreds of thousands of people with the motivation, know-how, and opportunities to start running and keep running for life. NYRR’s premier event, the famed TCS New York City Marathon, attracts the world’s top professional runners and committed amateurs alike, while also raising millions of dollars annually for charity and driving economic impact for New York City. NYRR is equally committed to the runners of tomorrow, passionately providing youth fitness programs that educate and inspire children in underserved communities in New York City, nationwide, and around the world.

Headquartered in New York City, NYRR is a 501(c)(3) organization. To learn more, please visit www.nyrr.org.

At New York Road Runners, we are committed to building an inclusive, diverse workplace by finding the best candidate for the job. We understand that skills come from a variety of different backgrounds. Checking off every single requirement on our job description is not necessary to apply.

New York Road Runners is an Equal Opportunity Employer

About The Department

The Strategic Partnerships & Runner Products Department includes the Business Development and Strategic Partnerships team, the Runner Products and Services team, The Strategic Partnerships & Runner Products Department includes the Business Development and Strategic Partnerships team, the Runner Products and Services team, and the Professional Athlete Group. The Business Development and Strategic Partnerships team secures and manages mission-aligned partnerships providing revenue, value-in-kind and strategic support for advancing NYRR's mission. The team collaborates across NYRR departments to maximize partnership value and runner engagement through strategic programming. Additionally, the department oversees licensing of NYRR IP rights, including production of co-branded product and apparel. The Runner Products and Services team enhances the training, racing, and community experience through in-person runner training, tailored customer service and community engagement at the NYRR RUNCENTER. NYRR’s Official Charity Partner Program includes more than 600 official charity partners raising over $80 million annually, while the International Tour Operator (ITO) Program spans 100+ countries and brings more than 13,000 international runners to the TCS New York City Marathon each year. The Professional Athlete Group develops and manages programs for professional and sub-elite runners, including wheelchair athletes, working closely with athletes, agents, coaches, and federations, and leading recruitment strategies for elite participation in NYRR events.

About The Position

The Charity ProgramCoordinatorwill support theCharity Program Teamin managing relationships with Official Charity Partners and planning and executing Charity Partner activations surroundingpremier New York Road Runners events, includingthe TCS New York City Marathon and United Airlines NYC Half.

Job Responsibilities (primary and secondary duties)

• Support contracting and invoicing of Charity Partners, including creating, sending, tracking, and updating Sales Force database
• Support account set-up and maintenance in NYRR registration system
• Assistwith planning andprovideevent support atspecial eventssurrounding the TCS New York City Marathon
• Provide customer service support to charity partners and runners through email, phone, and in-person at events
• Support development of program materials such as user guides and newsletters
• Provide general program support as needed

Job Requirements

Experience:

• 1+ years of relevant work experience
• Experience working at or with non-profits a plus

Skills And Attributes

• Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook)
• Strong attention to detail
• Excellent written and verbal communication skills
• Experience with Salesforce and/or NetSuite preferred
• Ability to interact in a professional and friendly way with diverse groups
• Knowledge of the New York City running community and run clubs
• Familiar with NYC communities across all five boroughs
• Ability to work occasional weekends or evenings
• Strong commitment to diversity, equity, and inclusion
• Ability to speak another language strongly preferred

Other Requirements

• All staff are required to work the United Airlines NYC Half Marathon, RBC Brooklyn Half Marathon, and the TCS NYC Marathon.
• Operate on a hybrid schedule, with two days per week in the NYRR office in NYC

Salary: $58,500