Chargeback & Sales Support Analyst

SBH Community Service Network Inc.; Piscataway Township (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Career growth opportunities

Job summary

Sbhonline is seeking a detail-oriented Sales Assistant / Chargeback Analyst to support the sales and finance teams in Piscataway, NJ. This role involves assisting with chargebacks, deductions, and customer account management. The ideal candidate will have 2-3 years of experience, strong analytical and organizational skills, and proficiency in various ERP systems like QuickBooks or SAP. The position offers competitive salary, health insurance, and career growth opportunities.

Qualifications

• 2–3+ years experience in sales support, Accounts Receivable, or chargeback/deductions management.
• Strong knowledge of AR processes, credit memos, and deduction resolution.
• Experience with ERP systems and proficiency in Microsoft Excel.

Responsibilities

• Assist sales team with customer account management and order processing.
• Review, analyze, and resolve customer chargebacks, deductions, and credit claims.
• Prepare sales reports and ensure accurate customer records in CRM/ERP systems.

Skills

Analytical skills

Organizational skills

Communication skills

Problem-solving skills

Proficiency in Microsoft Excel

Customer account management

Education

Associate’s or Bachelor’s degree in Accounting, Finance, Business

Tools

QuickBooks

SAP

NetSuite

Oracle

Job description

Sbhonline is seeking a detail-oriented Sales Assistant / Chargeback Analyst to support the sales and finance teams in Piscataway, NJ. This role involves assisting with chargebacks, deductions, and customer account management. The ideal candidate will have 2-3 years of experience, strong analytical and organizational skills, and proficiency in various ERP systems like QuickBooks or SAP. The position offers competitive salary, health insurance, and career growth opportunities.