Charge Entry Administrative Coordinator

Shirley-Ryan-Ability-La; Chicago (IL); On-site; USD 23,000 - 41,000; Full time

Job summary

Shirley Ryan AbilityLab in Chicago, IL is seeking an Administrative Coordinator to support its physician practice operations. You will manage reception, data entry, billing tasks, and scheduling, ensuring accurate records and courteous service to patients and staff.

The role requires at least one year of college and several years of office experience, proficiency with Microsoft Office, EMR systems, and billing processes.

Qualifications

• Minimum 1 year of college or other equivalent post high school experience.
• Minimum 3 years of experience in a general office environment with increasing responsibility.
• Proficiency in Microsoft applications: Outlook, Word, Excel; basic PowerPoint.

Responsibilities

• Performs reception activities, answers calls, greets customers, and directs requests.
• Performs record keeping and data file maintenance; enters charges in billing system.
• Monitors expense accounts, prepares reports, and coordinates travel arrangements.
• Schedules meetings, takes minutes, and supports billing and HIPAA compliance.
• Maintains confidentiality and collaborates with staff to resolve discrepancies.

Skills

Microsoft Office

Outlook

Data entry / keyboarding

Communication skills

Organizational skills

Education

Some college or equivalent post high school experience

Tools

EMR systems

Charge Capture software

Billing system

Job description

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.Job Description SummaryThe Administrative Coordinator will perform record keeping, bookkeeping, supply requisition/distribution, and scheduling activities for assigned department.The Administrative Coordinator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.The Administrative Coordinator will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.Job DescriptionThe Administrative Coordinator:Performs reception activities including answering the phone and greeting internal/external customers, determining the nature of the need or request, securing appropriate resources, and following-up to insure needs are met.Performs record keeping and data file maintenance tasks such as gathering, sorting, and filing materials.Enters charges into billing system, which includes processing direct billing forms, petty cash, travel and business, and license renewal reimbursement requests.Monitors assigned expense accounts including tracking, investigating, reporting and resolving variances.Prepares forms, form letters, correspondence, memos, presentations and other reports, which Includes composing correspondence, creating spreadsheet, tables, and databases.Monitors supplies, equipment, and forms, determining appropriate levels of inventory, researching vendors, and tracking and deliveries.Schedules meetings, appointments, conferences, and travel arrangements, by preparing and distributing materials and coordinating meeting logistics such as needed. Attends meetings and composes minutes.Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.Charge Entry duties:Registers new patients, verifying insurance and demographic details for completeness and accuracy.Enters inpatient and outpatient charges into billing system.Utilizes Charge Capture software to review incoming charges and reconcile posted charges within the EMR.Generates and reviews daily and weekly reports to ensure accurate charge entry.Works closely with medical staff and other staff throughout the organization to investigate and resolve discrepancies.Basic knowledge of charge entry software and EMR systems including registration and charge entry.Maintains strict confidentiality and complies with HIPAA regulations.Medical Staff duties:Maintaining and organizing files for 100+ medical staff and 163 consultantsOther clerical duties as assignedReporting RelationshipsOperations Manager, Physician PracticeKnowledge, Skills & Abilities RequiredMinimum 1 year of college or other equivalent post high school experience.Minimum 3 years of experience in a general office environment with gradually increasing responsibility.Proficiency in Microsoft applications: intermediate level skills in the use of Outlook, Word, and Excel; basic level skills in the use of PowerPoint.Proficiency in keyboarding skills. Application of a variety of a variety of moderately complex computer PC software and office equipment (photocopying, fax machine, Dictaphone, calculator, multi-line phone, etc.).Communication and interpersonal skills necessary to interact on a daily basis with internal/external customers in various circumstances.Advanced organizational skills necessary to efficiently prioritize and complete a variety of tasks.Ability to collaborate effectively in a team setting in order to maximize quality and efficiently of operations.Working ConditionsNormal office environment with little or no exposure to dust or extreme temperature.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Pay and Benefits*:Pay Range:$17.05 - $29.62Benefits:Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits*Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.Equal Employment Opportunity EmployerShirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.EEO is the Law | EEO is the Law - Know Your Rights | View our Full PolicyShirley Ryan AbilityLab is an Affirmative Action Employer as required by law.