Channel Development Lead

Humana; Salt Lake City (UT); On-site; USD 115,000 - 158,000; Full time

Job summary

Humana Inc. is seeking a Channel Development Lead to shape the sales product strategy across lines of business and markets. You will drive go-to-market plans, identify opportunities, and collaborate with marketing, finance, and executives to improve performance.

The role requires leadership of complex programs, strong analytical skills, and the ability to manage multiple initiatives in a remote setup. Competitive pay and a bonus plan accompany a comprehensive benefits package.

Qualifications

• 4+ years of technical experience required.
• 2+ years working with telephony IVR or CRM applications.
• 2+ years of project leadership experience.
• 2+ years of sales experience in health solutions.
• Experience collaborating with stakeholders on strategic initiatives.
• Experience communicating with senior leaders.
• Ability to manage multiple projects effectively.
• Proficiency with MS Word, PowerPoint, Excel and Access.

Responsibilities

• Own strategic initiatives and bring big-picture thinking.
• Connect dots between programs to visualize the big picture.
• Move between strategic and tactical execution.
• Translate sales strategies into executable programs and roadmaps.
• Communicate status, priorities and metrics to stakeholders.
• Collaborate with MarketPoint leadership and partners.
• Be a thought partner to MarketPoint leaders.
• Lead meetings to ensure shared understanding.

Skills

Technical experience

Project leadership

Sales experience (health solutions)

Stakeholder collaboration

Executive communication

Multi-project management

Customer focus

Healthcare customer focus

Education

Bachelor's Degree

PMP Certification

Active Medicare health license

Tools

IVR & CRM systems

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Access

Job description

Become a part of our caring community

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

Job Description

The Channel Development Lead develops key performance indicators to drive sales program effectiveness and to ensure cost efficiencies. Provide data driven expertise and management reporting to improve sales performance and increase market share. Develop go to market strategies and identify new business opportunities to increase overall sales portfolio. Identify key areas of improvement through trend and utilization analysis. Collaborate closely with business leaders, marketing and finance to ensure effective, strategic, and competitive sales plans. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action. Typical responsibilities of this role include but are not limited to:

• Owner of strategic initiatives/projects by bringing big-picture strategic thinking and analytical ability.
• Connects the dots between different program to visualize the big picture.
• Effortlessly moves from strategic mindset to tactical implementation, pivots with change of direction and priorities and can visualize on the fly during critical strategy discussions.
• Translate specific sales strategies into executable programs, project, priorities, timelines and roadmaps.
• Communicates status, priorities, strategies and success metrics to various stakeholders including management and other team members.
• Collaborates with a variety of stakeholders including MarketPoint Leadership, peers, partners, and others as necessary.
• Serve as a thought partner to the MarketPoint leaders by displaying a professional presence and strong communication abilities.
• Lead meetings effectively to ensure that there is shared understanding amongst all participants.
• Execute project plans to ensure that often arduous timelines are met.

Use your skills to make an impact

Required Qualifications

• 4 or more years of technical experience
• 2 or more years working with telephony IVR or CRM application
• 2 or more years of project leadership experience
• 2 or more years of sales experience in the health solutions industry
• experience collaborating with key stakeholders on strategic initiatives
• experience communicating with strategic level Leaders
• ability to manage multiple projects effectively
• Comprehensive knowledge of Microsoft Word, PowerPoint, Excel and Access
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Bachelor's Degree
• PMP Certification
• Active or previous health license for Medicare
• Experience training and/or coaching professionals
• Strong business acumen
• Knowledge of Sales Force and/or Smartsheet

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-17-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.