Channel Delivery Manager

BOK Financial Corporation; Tulsa (OK); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Training and development

Community volunteer initiatives

Team-building activities

Job summary

BOK Financial Corporation located in Tulsa, Oklahoma is seeking a Senior Channel Delivery Manager. This role is essential for developing and managing strategic roadmaps, leading diverse teams, and ensuring alignment with business objectives. Candidates should possess a Bachelor's degree in business or IT and have 5+ years of management experience.

Join an inclusive and innovative team that values creativity and teamwork. You'll have the chance to contribute to business strategies and enhance channel performance while enjoying various opportunities for professional growth.

Qualifications

• 5+ years' experience in management or 10+ years of equivalent work experience.
• Strong knowledge of business objectives and channel optimization.
• Experience in leading diverse teams and managing strategic initiatives.

Responsibilities

• Manage the respective channel roadmap and align resources.
• Lead discussions among stakeholders for business strategy prioritization.
• Lead large teams to complete projects while keeping within budget.
• Serve as a subject matter expert with limited oversight.
• Communicate prioritization changes to stakeholders.
• Continuously learn and improve channel experience.

Skills

Strategic roadmap development

Team leadership

Stakeholder communication

Channel optimization

Education

Bachelor’s degree in business or IT

Job description

Senior Channel Delivery Manager

Location: Tulsa -TUL

Areas of Interest: Digital Technology; Consumer Operations

Pay Transparency Salary Range: Not Available

Application Deadline: 07/10/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

If you are looking for a job that combines your passion for innovation, an opportunity for growth, and a teamwork culture, you've come to the right place. We have an exciting opportunity awaiting someone like you as a Senior Channel Delivery Manager on our retail side of the business!

Job Description

Channel Delivery Manager is a critical role responsible for developing and managing strategic roadmaps to support business objectives. This position is responsible for all aspects of the assigned channel including but not limited to expense management, channel optimization, production and evaluation of trends and recommendations to leadership to enhance channel value.

Team Culture

This is an inclusive and empathetic team who is open to all ideas and perspectives and who understands what’s at stake. You are encouraged to reach out to others to brainstorm and ask questions. We have a team site and ongoing chats. When you're in the office, it's an open environment to allow for easy collaboration.

Weekly virtual meetings begin with coffee at 8:30 am to spotlight team members and learn more about one another. Everyone brings their unique knowledge and expertise to the group, which lends well to an inviting environment when working with other lines of business. It's not uncommon for team members to go to lunch together or socialize outside of the office. You will also have opportunities to volunteer and give back to our community through monthly volunteer initiatives.

How You'll Spend Your Time

• You will manage the respective channel roadmap and partner with stakeholders to align resources to drive business value, and you communicate progress and changes regularly to leadership.
• You will lead discussions among stakeholders to help prioritize the need for business strategies and enhancements.
• You will lead large, diverse teams to complete projects. You will proactively remove roadblocks and make decisions to keep everything on budget and within scope.
• You will serve as the subject matter expert and key decision maker with limited oversight from the line of business leadership.
• You will communicate changes in prioritization to relevant stakeholders and ensure clarity of IT work is defined and logged.
• You will continuously learn and improve channel experience by studying our industry, competitors, and new technology.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s degree in a business or IT related field and 5+ years’ experience in management; or 10+ years of equivalent work experience.

Working Conditions & Physical Requirements

Office

Additional Information

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

Equal Employment Opportunity

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.