Channel Account Specialist

RingCentral; California (MO); Remote; USD 70,000 - 110,000; Full time

Job summary

A leading global cloud communications provider seeks a Channel Account Manager for the Australian market. This role involves building strategic partner relationships, managing sales enablement, and driving market share growth. Successful candidates will excel in a fast-paced environment with a strong focus on technology and partner success.

Benefits

Healthcare and life insurance

Pension and pension match

Paid time off and sick leave

Maternity, Paternity leave

Wellness programs including coaching

Employee Assistance Program 24/7

Qualifications

• Previous field sales experience required.
• Understanding of UCaaS/CCaaS services in the Australian market.
• Aptitude for learning cloud-based communication technologies.

Responsibilities

• Manage relationships with strategic partners in Australia.
• Develop strategies to help partners effectively sell services.
• Train service providers on product and best practices.

Skills

Sales methodologies

Market knowledge

Relationship building

Communication skills

Training capabilities

Job description

Channel Account Specialist page is loaded

Channel Account Specialist

Apply locations Remote Australia time type Full time posted on Posted 21 Days Ago job requisition id R075708

*This role requires 75% travel and must be located in Sydney or Melbourne*

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

Be part of an exciting new team and shape the future of communications across Australia.

We’re currently looking for: an energetic and motivated Channel Account Manager to join our Australian Service Provider team who thrives in a fast-paced, cutting-edge, technology-driven environment. If you are a go getter this role is for you.

You will be responsible for managing the relationships with our strategic partners (including OPTUS) across Australia. Helping to build quality pipelines, enabling them to effectively win customers, and drive their success in gaining market share.

Your role is to be the ambassador for RingCentral. Helping the strategic partners brand with their sales teams, be the expert they come to for help qualifying customers, and be the support they take with them to close deals. You will become one of a large pan Australian sales force, with the strength and depth of RingCentrals experienced teams across the globe to support you .

You will develop strategies to help our partners sell on value, differentiate their services from the competition, and grow from the SMB sales into mid market and enterprise. There is no limit to how far you can take this role.

Job Responsibilities:

• Learn the sales methodologies and service capabilities of RingCentral to enable you to lead sales conversations with customers and to guide our partners to do the same.

• Become the expert on the competition and their strategies and solutions, along with market knowledge and industry data to show thought leadership to the Service Provider.

• Understand Service providers business, processes, and governance, ensuring compliance with all required supplier policies.

• Develop and expand seller relationships within the Service Providers for their enablement capability to effectively sell RingCentral services.

• Create programs and initiatives to drive better awareness of all RingCentral solutions within your territory.

• Create and implement plans to help Service Providers create leads and qualified pipeline of opportunities.

• Train Service Providers on product, process and solution in accordance with Service provider and RingCentral best practices.

• Co-sell and key deal review UCaaS Deals.

• Be the go to and assist Service Providers with quotes and proposals.

• Coordinate training, marketing , and overall enablement programs with Service Provider.

• Be the face of our service at sales events, standing side by side with our partners.

• You will be allocated teams across a wide patch, and will need to be with the sales teams across Australia every week, which will require travel up to 75% of the time.

Desired Qualifications:

• Previous field sales and channel enablement experience.

• Understanding of communications services and how to sell them in the Australian market (UCaaS/CCaaS).

• Understanding on how to engage with Carrier service providers.

• An aptitude to learn technology, especially cloud based Unified Communications / Contact Centre Team and emerging AI technologies.

What we offer:

• Healthcare, group life insurance, and group salary

• Pension and pension match

• Paid time off and paid sick leave

• Paid holidays

• Maternity, Paternity, and Paternal leave

• Wellness programs including 1:1 coaching and meditation guidance

• Employee Assistance Program (EAP) with counseling sessions available 24/7

RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.