Change Manager

Apex Systems; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits package

ESPP program

401(k) plan

HSA

Job summary

Everforth Apex Systems is seeking a Change Manager to develop and execute a comprehensive change management plan, driving awareness, readiness, and adoption across projects. You will partner with project managers, HR, and communications to minimize people impacts and ensure a smooth transition.

This onsite role in Charlotte or Atlanta requires strong written communications, stakeholder analysis, and training material development.

Qualifications

• Must have prior change and communications experience.
• Bachelor's Degree is preferred.
• Experience in financial services or highly regulated industry is preferred.

Responsibilities

• Develop and execute the change management plan, including communications, stakeholder engagement, readiness, training/support, and adoption activities.
• Assess change impacts to understand who is affected, what is changing for them, and what support is needed.
• Identify and engage key stakeholders, including leaders, impacted teams, and partners who need to understand, support, or help champion the change.
• Develop project communications and messaging in partnership with HR Communications, including drafting content, coordinating reviews and approvals, and ensuring communications align with the overall change strategy.
• Partner with project and business leads to translate project decisions, milestones, and impacts into clear messages and actions for impacted audiences.
• Develop leader and teammate readiness materials, such as talking points, FAQs, toolkits, presentations, and training/support materials.
• Coordinate change activities with the project plan, ensuring communications, engagement, and training occur at the appropriate points.
• Identify change risks and resistance and develop actions to address gaps in awareness, understanding, readiness, or adoption.
• Monitor readiness and adoption and adjust the change approach based on stakeholder feedback and project needs.

Skills

Change management

Communications

Stakeholder engagement

Training & support

Education

Bachelor's degree

Job description

Job#: 3056235

Job Description:

Change Manager

Location:

Charlotte, North Carolina or Atlanta, Georgia (Onsite)

Role Overview

The Change Manager is responsible for developing and executing a project’s change management plan to drive awareness, understanding, readiness, and adoption of the change. This role works with the Project Manager, business and HR stakeholders, and HR Communications to ensure the people impacts of the change are identified and addressed throughout the project lifecycle.

Key Responsibilities

• Develop and execute the change management plan, including communications, stakeholder engagement, readiness, training/support, and adoption activities.
• Assess change impacts to understand who is affected, what is changing for them, and what support is needed.
• Identify and engage key stakeholders, including leaders, impacted teams, and partners who need to understand, support, or help champion the change.
• Develop project communications and messaging in partnership with HR Communications, including drafting content, coordinating reviews and approvals, and ensuring communications align with the overall change strategy.
• Partner with project and business leads to translate project decisions, milestones, and impacts into clear messages and actions for impacted audiences.
• Develop leader and teammate readiness materials, such as talking points, FAQs, toolkits, presentations, and training/support materials.
• Coordinate change activities with the project plan, ensuring communications, engagement, and training occur at the appropriate points.
• Identify change risks and resistance and develop actions to address gaps in awareness, understanding, readiness, or adoption.
• Monitor readiness and adoption and adjust the change approach based on stakeholder feedback and project needs.

Required Qualifications

Experience: Must have prior change and communications experience. The candidate should be comfortable writing communications and not simply providing direction to a communications team. The individual must be able to personally develop and execute an end-to-end change management plan, independently develop a change strategy, and have experience conducting stakeholder and change impact assessments.

Education: A Bachelor's Degree is preferred.

Preferred Qualifications

• Experience working in financial services or a highly regulated industry.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.