Change Management: Learning Experience Designer for S4 HANA (Remote)

Prattwhitney; Connecticut; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Three weeks of vacation

401(k) plan with employer matching

Tuition reimbursement

Student Loan Repayment Program

Job summary

RTX is seeking a Learning Experience Designer to shape, test, and govern SAP S/4HANA learning content for a company-wide rollout. You will craft end-to-end journeys blending virtual sessions, self-paced modules, and hands-on practice, ensuring accessibility and alignment with program milestones.

The role requires 10+ years of experience in instructional design, with proficiency in Articulate 360, Captivate, WalkMe, and SAP Enable Now. Travel up to 25% is expected.

Qualifications

• Typically requires a University Degree or Advanced Degree with substantial experience.
• Experience leading learning design for large ERP implementations (prefer SAP S/4HANA).
• Proven ability to craft self-paced eLearning and hands-on practice experiences.

Responsibilities

• Design engaging, user-centered learning experiences for SAP S/4HANA rollout.
• Provide governance for learning content design across multiple workstreams.
• Develop end-to-end learning journeys with varied modalities and simulations.
• Collaborate with third‑party and internal teams to ensure consistency.

Skills

Instructional design

Learning experience design

Design leadership

Governance

Adult learning

Performance-based learning

Education

University Degree

Advanced Degree

Tools

Articulate 360

Adobe Captivate

WalkMe

SAP Enable Now

SAP S/4HANA

Job description

Date Posted: 2026-09-29 Country: United States of America Location: US-CT-REMOTE Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

About oneRTX: Process & Systems Transformation (PST)

oneRTX is focused on leveraging the scale of our three business units to improve collaboration, cost structure, productivity and performance. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks to enable all employees to focus on value-add activities. The strategic design phase is coming to a conclusion, and the program is entering the initial build, test and support phases. The oneRTX|PST Organizational Change Management (OCM) team provides a structured and scalable approach to managing change for our employees. The team develops and executes strategies for stakeholder engagement, communications, training, and sustainment to increase user readiness and mitigate risk, ensuring the successful adoption of new processes and systems.

Position Overview

The following position is to join our RTX Corporate Process and Systems Transformation (PST) Team as a Change Management Learning Experience Designer for S4 HANA.

What You Will Do

• The Learning Experience Designer is responsible for designing engaging, user-centered learning experiences to support business transformation and the rollout of SAP S/4HANA across the enterprise.
• This role will do initial design and provide governance for the creation of learning content to ensure it is accurate, engaging, and aligned with overall program objectives.
• The Learning Experience Designer will design end-to-end user learning journeys that blend virtual learning sessions, self-paced learning, and hands‑on practice to support effective system adoption.
• Travel up 25%+.
• Design end-to-end user learning journeys that blend virtual learning sessions, self-paced learning, and hands‑on practice to support adoption of SAP S/4HANA and related boundary systems.
• Provide design oversight for the development of learning content, including virtual session materials, self‑paced eLearning, simulations, WalkMe‑enabled practice, and knowledge checks.
• Apply adult learning principles and learning experience design best practices to create engaging, effective, and role‑based learning experiences.
• Ensure learning content is role‑based and aligned with the Global Blueprint, with Business Unit specific variations developed based on documented business requirements.
• Review learning materials for accuracy, clarity, usability, and alignment with program objectives.
• Step in to develop or refine learning content when additional capacity or specialized expertise is required.
• Stakeholder Collaboration: Partner with the PST Learning Lead to align learning journeys and design activities with program milestones and deployment schedules.
• Collaborate with third‑party, offshore, and Business Unit content developers to ensure consistent design standards and quality across all learning assets.
• Work with the Training Delivery team to ensure learning materials are delivery‑ready and support effective facilitation.
• Coordinate with WalkMe developers to align in‑application guidance and hands‑on practice with formal learning content.
• Partner with Change Management Leads to ensure learning strategies address change impacts, adoption risks, and Business Unit readiness needs.
• Collaborate with workstream and Business Unit subject matter experts from both third‑party consulting partners and RTX to gather requirements, validate content, and ensure business accuracy.
• Align with Change Management and Communications teams to ensure consistent messaging across Learning and Change Management activities.
• Governance & Quality Assurance: Ensure learning content adheres to established governance standards for design, development, and approvals.
• Ensure all learning deliverables meet branding, accessibility, and compliance requirements.
• Maintain version control and documentation standards across all learning assets.
• Track progress against learning design milestones and report status, risks, and dependencies to the PST Learning Lead and program leadership.

Qualifications

• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience.
• Prior experience with instructional design or learning experience desig.n Provide design leadership or governance across multiple workstreams.
• We Prefer Demonstrated experience leading learning design efforts for large‑scale ERP implementations, preferably SAP S/4HANA.
• Proven experience designing self‑paced eLearning, virtual instructor‑led learning, and hands‑on practice experiences, including simulations and knowledge checks.
• Experience working with digital adoption platforms (e.g., WalkMe, SAP Enable Now).
• Strong knowledge of adult learning principles, learning experience design methodologies, and performance‑based learning approaches.
• Proficiency with eLearning and multimedia authoring tools, such as Articulate 360 and Adobe Captivate.
• Experience working with matrixed or distributed teams, including third‑party, offshore, and Business Unit based content developers.

What We Offer

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program