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Jobgether is seeking an experienced Change Management Lead to shape and drive transformation for enterprise software initiatives. You will guide senior leadership, design adoption strategies, and coordinate cross-functional teams to ensure sustainable change.
The role emphasizes applying the Prosci ADKAR framework, assessing readiness, and delivering comprehensive communication and training plans while managing risks and stakeholder engagement across a fully remote environment.
- Partner with senior leadership to understand business objectives, assess organizational change needs, and develop tailored change management strategies aligned with project goals.
- Lead change management activities throughout the WorkForce Software implementation, ensuring effective planning, execution, adoption, and long-term sustainability.
- Apply structured change management methodologies, including the Prosci ADKAR® model, to guide stakeholders and employees through the stages of organizational transformation.
- Conduct change impact assessments, evaluate organizational readiness, identify potential risks, and develop practical mitigation strategies to address anticipated resistance.
- Develop and maintain actionable change management deliverables, including communication plans, sponsor roadmaps, coaching plans, training plans, and resistance management strategies.
- Design and coordinate communication initiatives that clearly explain the purpose, benefits, and implications of change to diverse audiences.
- Engage and coach executive sponsors, managers, supervisors, and project teams to strengthen leadership alignment, stakeholder commitment, and employee participation.
- Integrate change management activities into project plans, organizational design initiatives, and the definition of roles and responsibilities.
- Develop and implement training and engagement strategies that support user readiness, knowledge transfer, and successful adoption of new systems and processes.
- Establish success metrics, monitor change progress, evaluate initiative effectiveness, and recommend adjustments to improve outcomes.
- Build strong relationships with stakeholders, department heads, and cross-functional teams to secure buy-in and maintain alignment throughout the change lifecycle.
- Provide strategic recommendations to senior leadership, stay informed about emerging change management practices, and contribute to continuous improvement.
- Represent the organization at relevant industry events, conferences, and meetings when required, and deliver a positive stakeholder and client experience throughout the transformation process.
- Support change initiatives across four key phases: preparation, design, execution, and sustainability, using collaborative change models, adult learning principles, and established operational practices.
- Travel internationally on occasion as required, with a valid passport available for business travel.
- Bachelor's degree in Business Administration, Organizational Development, Human Resources, or a related field.
- Prosci certification in Change Management and a strong understanding of the Prosci ADKAR® model and its practical application to organizational transformation.
- At least 10 years of demonstrated experience leading change management initiatives, preferably within complex business transformation or technology implementation projects.
- Comprehensive knowledge of change management methodologies, organizational development principles, stakeholder engagement, and business processes.
- Experience developing and executing change strategies, conducting impact and readiness assessments, managing resistance, and measuring adoption outcomes.
- Proven ability to create and deliver communication, sponsorship, coaching, training, and resistance management plans.
- Experience supporting enterprise software implementations; familiarity with WorkForce Software or workforce management transformation initiatives is an advantage.
- Strong leadership and team management skills, with the ability to influence senior executives, coach project teams, and motivate stakeholders toward shared objectives.
- Exceptional written and verbal communication skills, including the ability to translate complex changes into clear, audience-appropriate messages.
- Excellent active listening, interpersonal, facilitation, and relationship-building skills to foster collaboration and maintain stakeholder trust.
- Strong analytical, organizational, and time management skills, with the ability to manage competing priorities and multiple projects simultaneously.
- Familiarity with change management tools, project planning platforms, performance metrics, and reporting practices.
- A proactive, adaptable, and solutions-oriented mindset, with the ability to identify risks, resolve challenges, and guide teams through periods of uncertainty.
- Ability to work independently in a fully remote environment while collaborating effectively with geographically dispersed teams.
- A valid passport and willingness to undertake occasional international travel.
- Competitive salary: Annual base salary ranging from $100,000 to $130,000 USD, depending on experience, education, and geographical location.
- Full-time employment: A full-time opportunity to lead impactful organizational transformation initiatives.
- Fully remote work: Flexibility to work remotely from anywhere in the United States.
- Paid time off: Paid leave to support personal needs, rest, and work-life balance.
- Medical insurance: Health coverage to support employee well-being.
- Dental plan: Insurance benefits for dental care.
- Vision plan: Coverage for eligible vision care needs.
- Life insurance: Additional financial protection through life insurance benefits.
- Short-term and long-term disability insurance: Coverage designed to provide financial support in the event of a qualifying disability.
- Paid holidays: Paid time off for designated holidays.