Change Management Coordinator

Association of Change Management Professionals; North Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in healthcare innovation is seeking a Logistics Coordinator to support Change Management. This role involves managing user training logistics, ensuring a seamless experience for all stakeholders. Candidates should have strong organizational skills, familiarity with LMS, and experience in a training support function. This position is integral to achieving strategic objectives and improving user engagement with SAP systems.

Benefits

Paid time off including vacation and holidays

Medical, dental, and vision insurance

401(k) plan

Short-term incentive programs

Qualifications

• Bachelor's degree preferred or significant experience in training support.
• Excellent organizational and communication skills required.
• Experience with LMS systems is essential.

Responsibilities

• Coordinate end user training and support across Change Management.
• Manage LMS assignments and documentation for training accuracy.
• Assist users with LMS questions and logistics for training programs.

Skills

Organizational skills

Communication skills

Customer service orientation

Education

Bachelor's degree

5 years' experience in training support

Tools

ComplianceWire

Job description

ICompany Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose

The primary purpose of this role is to facilitate the logistical coordination of end user training, LMS assignments and records and training documentation for the Change Management organization.

This position is crucial in ensuring a seamless training experience by coordinating with multiple stakeholders and addressing user needs effectively. Additionally, the role involves collaboration with the Security team to facilitate the training component of SAP access requests, ensuring that all protocols and requirements are integrated into the training process. Through efficient management and collaboration, this position aims to support the Change Management organizations strategic objectives by enabling users to effectively utilize SAP systems.

Responsibilities

• Facilitate the logistical coordination of end user training, LMS assignments and records and training documentation for the Change Management organization.
• Function as the site system administrator for the Learning Management System used by the Change Management organization.
• Supports GPL/Change Management teams with creating/updating SOPs and vDTPs
• Leads the publishing process for all controlled training documents.
• Facilitate course implementation and global training module management within the LMS
• Facilitate tracking and ensuring appropriate LMS documentation for new training assignments, revisions, etc.
• Create/provide training completion reports as needed.
• Leads contractor activities
• Assist with the coordination of logistics for training courses/programs as needed
• Assist users with LMS questions or issues
• Issue training communications to end-users

Qualifications

• Bachelor's degree preferred, or at least 5 years' experience in a training support function with LMS knowledge and expertise
• ComplianceWire knowledge and experience is beneficial
• Excellent organizational and communication skills
• Experience with learning management systems, training assignment/registration, and course logistical coordination preferred.
• Demonstrated customer service orientation and initiative in resolving client issues.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.htmlI