Account Management Coordinator

Allied Benefit Systems, Inc.; Illinois; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in operations is seeking an Account Management Coordinator based in Chicago, IL. This role involves providing administrative support for the client-facing team, including communication of plan changes, managing enrollment processes, and producing compliance reports. Candidates should have a high school diploma and administrative experience, with proficiency in Microsoft Office. A strong attention to detail and excellent organizational skills are essential for success in this role.

Benefits

Medical, Dental, and Vision Insurance

Generous Paid Time Off

Tuition Reimbursement

Technology Stipend

Qualifications

• 2-4 years’ experience in an administrative support role.
• Data entry experience required.
• Intermediate level in Microsoft Office applications.

Responsibilities

• Assist with administrative tasks to support client-facing service team.
• Audit plan design changes and manage document updates.
• Prepare enrollment materials and support open enrollment logistics.

Skills

Attention to detail

Multitasking

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Details

Job Location: Allied Benefit Systems - CHICAGO, IL

Position Type: Full Time

Salary Range: $20.00 - $22.00 Hourly

Job Category: Operations

Description

POSITION SUMMARY

The Account Management Coordinator is responsible for providing day-to-day assistance with administrative tasks to support the Allied client facing service team. The AM Coordinator is responsible for accurately running reporting, preparing employee open enrollment materials, ID card approval, and sending and following up on client plan documents upon a group’s renewal.

ESSENTIAL FUNCTIONS

• Communicate changes internally regarding benefit plan design, financial information, and vendor partner changes
• Review and approve member ID card templates, test, and production batches of cards
• Create temporary member ID cards for urgent access to care situations
• Audit plan design changes to existing group Summary Plan Descriptions and Summaries of Benefits and Coverage
• Send mid-year or renewal plan document updates to client for signature
• Follow up on outstanding plan document signatures that are not received timely
• Run standard claim, diagnosis, and eligibility reports from the Allied website
• Prepare open enrollment materials, including guidebooks and PowerPoint presentations for employee meetings
• Request employee giveaways and assist with coordinating open enrollment and benefit fair logistics
• Submit trading partner project requests to Operations department for approval
• Produce or distribute basic compliance reporting to groups upon request
• Assist with completing and submitting paperwork to the Massachusetts Health Connector to verify the minimum requirements for health plans for that state’s residents
• Submit claim adjustment projects to Rapid Resolution Team as needed
• Download and publish vendor partner quarterly and monthly reports
• Facilitate preferred pharmacy benefit manager data extract paperwork
• Assist with answering routine inquiries from Associate Client Executives

EDUCATION

• High school diploma or equivalent required.

EXPERIENCE AND SKILLS

• 2-4 years’ experience working in an administrative support role required.
• Data entry experience required.
• Must possess excellent attention to detail.
• Must be able to multitask.
• Must be highly organized.
• Intermediate level work experience with Microsoft Office, Word, Excel, and Power Point software applications.

POSITION COMPETENCIES

• Communication
• Customer Focus
• Accountability
• Functional/Technical Job Skills

PHYSICAL DEMANDS

• This is an office environment requiring extended sitting and computer work

WORK ENVIRONMENT

• Remote

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.

Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

Qualifications