Change Management & Communications Specialist

Guidehouse; Washington (District of Columbia); On-site; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Paid time off & holidays

Discretionary bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Life insurance

HSAs & FSAs

Disability insurance

Student Loan PayDown

Tuition reimbursement & learning

Skills development & certifications

Employee referral program

Mobility stipend

Job summary

Guidehouse is seeking a Senior Organizational Change Management consultant to lead OCM strategies for business transformations, conducting stakeholder analyses, change impact assessments, and readiness reviews. You will design communications and engagement plans to promote adoption and sustainment across projects.

You will collaborate with leadership and technical teams, develop training materials, monitor adoption metrics, and support executive sponsors throughout delivery.

Qualifications

• Bachelor’s degree required.
• Experience in organizational change management, communications, or workforce transformation.
• Strong written and verbal communication skills; ability to develop executive-level materials.

Responsibilities

• Develop and execute OCM strategies for business process, technology, and organizational transformations.
• Conduct stakeholder analyses to identify impacted groups and develop engagement strategies.
• Perform change impact and readiness assessments to guide transition planning.
• Create communications, stakeholder engagement activities, and training materials to promote adoption and sustainment.
• Monitor adoption metrics and provide recommendations for improvements.

Skills

Stakeholder analysis

Change management

Communications planning

Training development

Change readiness assessments

Stakeholder engagement

Change impact assessments

Project collaboration

Executive sponsorship support

Education

Bachelor’s degree

Tools

PowerPoint

Excel

Word

MS Office

Job description

Job Family:

Management Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

• Develop and execute organizational change management (OCM) strategies that support successful adoption of business process, technology, and organizational transformations.
• Conduct stakeholder analyses to identify impacted groups, assess needs, and develop targeted engagement strategies.
• Perform change impact assessments to evaluate the effects of proposed changes on people, processes, roles, and operations.
• Develop and implement change readiness assessments and action plans to prepare stakeholders for transition.
• Create and execute communications strategies, plans, and materials that promote awareness, understanding, and adoption of change initiatives.
• Design and deliver stakeholder engagement activities, workshops, briefings, and feedback sessions.
• Develop training and user adoption materials to support workforce transition and sustainment.
• Monitor change adoption metrics, stakeholder feedback, and organizational readiness indicators, providing recommendations for course corrections as needed.
• Collaborate with program leadership, business stakeholders, and technical teams to integrate change management activities into project delivery.
• Support executive sponsors and change champions by providing strategic messaging, engagement plans, and change leadership guidance.

What You Will Ned:

• Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred
• Must be a US Citizen due to nature of client engagements
• Bachelor’s degree.
• Five (5) to Seven (7) years of experience supporting organizational change management, communications, workforce transformation, or related initiatives.
• Experience conducting stakeholder analyses, change impact assessments, and readiness assessments.
• Experience developing and executing strategic communications and stakeholder engagement plans.
• Strong written and verbal communication skills, including the ability to develop executive-level presentations, briefings, and communications products.
• Experience facilitating meetings, workshops, focus groups, or stakeholder engagement sessions.
• Ability to manage multiple priorities and work effectively in a client-facing environment.
• Proficiency with Microsoft Office Suite, including PowerPoint, Word, and Excel.
• Strong interpersonal skills with the ability to build relationships across diverse stakeholder groups.
• Ability to travel
• Ability to work in a Guidehouse Office or Client Office

What Would Be Nice To Have:

• Master’s degree in Organizational Development, Communications, Business Administration, Public Administration, Human Resources, or a related field.
• Professional certification in change management, such as Prosci Change Management Certification, Certified Change Management Professional (CCMP), or equivalent.
• Experience supporting large-scale business transformation, digital modernization, or technology implementation initiatives.
• Experience developing training curricula, learning materials, and workforce adoption programs.
• Experience supporting federal government clients and navigating complex stakeholder environments.
• Familiarity with change management frameworks, communications planning methodologies, and adoption measurement techniques.
• Experience supporting Agile, process improvement, business transformation, or enterprise modernization programs.
• Graphic design, content development, or digital communications experience to create engaging stakeholder communications and awareness campaigns.

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.