Change Management - Coach

Northwestern Mutual

Milwaukee (WI)

On-site

USD 119,000 - 187,000

Full time

31 hours ago

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Benefits offered by this job

Flexible work schedules

Concierge service

Comprehensive benefits

Employee resource groups

Job summary

Northwestern Mutual seeks a senior Change Manager to lead large, complex change initiatives ensuring adoption and realized business benefits. You will coach leaders, architect integrated strategies across diverse stakeholder groups, and coordinate execution with sponsors, project teams, and change networks.

You will partner with executives and departments to align change plans with business strategy, promote enterprise-wide change language, and build scalable change management practices that

Qualifications

Bachelor's degree required.
Minimum of 8 years of relevant professional experience, with at least 4 years leading large change management efforts.
Specialized understanding of how people go through change and the change process.
Experience with change management principles and methodologies.
Familiarity with project management approaches, tools, and lifecycle.
Ability to influence across all levels of the organization, including executives.
Strategic and organizational agility with enterprise thinking.
Ability to lead in new and ambiguous situations.
Team player able to work with others.
Excellent written and verbal communication; strong listening and interpersonal skills.

Responsibilities

Applies NM change methodology to deliver the people side of change to achieve business outcomes.
Identify risks and resistance, propose plans to mitigate impact for leaders and projects.
Develop integrated change strategies promoting adoption across large stakeholder groups.
Manage impact on people, process, technology, organization, and culture.
Design planning and program delivery approaches with business leadership to align with strategy.
Create change structures and oversee one or more change teams for predictable execution.

Skills

Change management

Strategic thinking

Influence executives

People-focused change

Project lifecycle

Communication skills

Stakeholder management

Cross-functional collaboration

Change measurement

Adapting to ambiguity

Education

Bachelor's degree in Business, Human Resources, Communication, or related field

Job description

Summary

Leads large, complex change management efforts. Focuses on the people side of change and influencing behavior, including efforts with significant people, processes, technology, culture, and/or behavior implications, to realize business outcomes and benefits. Works with leaders across the department to coach on leading through change. Architects integrated change strategies to optimize the change experience across large stakeholder groups. Partners with business leaders to ensure change strategies align with the business strategy and vision. Oversees implementation of change execution strategies in coordination with leaders, stakeholders, sponsors, and project teams. Ensures change plans and strategies achieve their objectives and benefits.

Summary

Primary Duties And Responsibilities

Applies NM change methodology and process to deliver the people side of change that is required to achieve our desired business outcomes.
Identify potential people-related risks and anticipated points of resistance and develop and recommend specific plans to mitigate or address the concerns. Provide insight to project and senior leaders about the potential impact of decisions on the effectiveness of overall change strategy.
Develop and implement integrated change strategies that promote adoption and optimize business benefits across a broad portfolio of change initiatives that impact one or more large stakeholder groups. Ensure coordinated delivery to optimize the change experience for affected stakeholder groups.
Manage and influence potential impact of changes to people, process, technology, organization, and culture.
Partner with business leadership across multiple departments and functions to design planning and program delivery approaches that promote user centric business solutions and ensure change strategies align with the business strategy and vision.
Create and build efficient change management structures that support an integrated delivery approach and provide direction and oversight to one or more change teams to ensure predictable execution and realization of benefits.
Influence business sponsors and change teams to create integrated deployment strategies and plans. Educate, influence, align, and coach senior business leaders and project teams to create and implement effective change strategies and plans. Influence change execution strategy and approach.
In partnership with the enterprise change COE, be an active member of the change community to advance change competencies of the company.
Adopt, integrate, and promote common NM enterprise-wide change process, methodology and language.
Create, recommend, and implement measurement systems for change success, e.g., quality of user experience, adoption, utilization, performance standards, etc.
Promote and advocate for the practice of organization change management throughout the enterprise, including seeking and applying external perspective and benchmarking change practices.

Qualifications

Bachelor's degree in Business, Human Resources, Communication, or a related field.
Minimum of 8 years of relevant professional experience, with at least 4 years’ experience leading large change management efforts.
Specialized understanding of how people go through change and the change process.
Experience and knowledge of change management principles and methodologies.
Familiarity with project management approaches, tools, and phases of the project lifecycle.
Ability to work effectively at all levels of the organization and influence others, including executive leadership, toward a common vision.
Strategic and organizational agility, and enterprise thinking.
Ability to lead in new and ambiguous situations.
Must be a team player and able to work with and through others.
Exceptional communication skills both written and verbal.
Excellent active listening, root cause identification and interpersonal skills

Compensation Range

Pay Range - Start: $108,160.00

Pay Range - End: $162,240.00

Structure 110: $118,960.00 USD - $178,440.00 USD

Structure 115: $124,400.00 USD - $186,600.00 USD

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable.

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Continuous Improvement (NM) - Intermediate, Change Implementation (NM) - Intermediate, Change Management (NM) - Intermediate, Emotional Intelligence (NM) - Intermediate, Business Acumen (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, Consulting (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Organizational Dynamics (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Data Collection & Analysis (NM) - Intermediate, Interpersonal Savvy (NM) - Intermediate, Stakeholder Relationship (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.