Change Management Analyst

HCA Healthcare, Inc.; Nashville (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

HCA Healthcare, Inc. in Nashville’s Digital Transformation & Innovation (DT&I) team is transforming healthcare delivery through AI, automation, and digital tools.

We seek a Change Management Analyst to guide clinicians and care teams through enterprise-wide change and adoption of new digital solutions across one of the nation’s largest healthcare systems. You’ll partner with leaders across DT&I to drive adoption, develop scalable change tools, and measure impact.

Qualifications

• Bachelor's degree in Industrial/Organizational Psychology or related field is required.
• 3+ years of experience in healthcare and/or organizational change management is required.
• Experience executing enterprise change management strategies is required.
• Experience conducting Change Impact and Change Readiness Assessments is required.
• Experience tracking and reporting change management metrics is required.
• Master's degree in Industrial/Organizational Psychology or related field is preferred.
• Change Management certification is preferred.
• Experience with analytics and visualization tools (Excel, SQL, Power BI) is preferred.

Responsibilities

• Partner with product leaders, innovation teams, clinicians, and stakeholders to execute enterprise-wide change initiatives.
• Develop scalable change management tools, templates, and best practices using human-centered design.
• Execute change management strategies to accelerate adoption and maximize product value.
• Conduct Change Impact & Change Readiness Assessments for care delivery initiatives.
• Analyze current change management processes to identify opportunities for improvement.
• Leverage data to uncover trends, measure adoption, and evaluate effectiveness.
• Build dashboards and reports to communicate progress and KPIs.
• Navigate stakeholder environments to build alignment and support implementation across HCA Healthcare.

Skills

Analytical thinking

Problem solving

Communication

Education

Bachelor's degree in Industrial/Organizational Psychology or related field

Master's degree in Industrial/Organizational Psychology or related field

Tools

Excel

SQL

Power BI

Job description

This is OUR story... and YOUR next chapter

At HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining what's possible inpatient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual workload, and expand the reach of our care teams. If you're passionate about using technology to improve human life, this is where your work truly matters

What you will accomplish in this role

Help Transform the Future of Healthcare

What if your work didnt just help organizations navigate change—it helped transform how healthcare is delivered to millions of patients?

At HCA Healthcare, innovation has been at the heart of who we are for more than 50 years. Our Digital Transformation & Innovation (DT&I) organization is leading the next evolution of healthcare by bringing groundbreaking technology, AI-powered solutions, and human-centered design to clinicians and care teams across one of the nations largest healthcare systems.

We're looking for a Change Management Analyst who is passionate about people, technology, and organizational transformation. In this role, youll help drive adoption of innovative digital products that improve patient outcomes, empower clinicians, and reshape the future of care delivery.

If youre energized by solving complex challenges, collaborating with cross-functional teams, and making a meaningful impact at enterprise scale, wed love to meet you.

What Youll Do

As a Change Management Analyst, youll partner with leaders across Digital Transformation & Innovation to help healthcare teams successfully embrace new ways of working.

Youll:

• Partner with product leaders, innovation teams, clinicians, and operational stakeholders to execute enterprise-wide change initiatives.


• Develop scalable change management tools, templates, and best practices using human-centered design principles.


• Execute change management strategies that accelerate adoption and maximize the value of DT&I products.


• Conduct Change Impact Assessments and Change Readiness Assessments for innovative care delivery initiatives.


• Analyze current change management processes to identify opportunities for improvement and optimization.


• Leverage data to uncover trends, measure adoption, and evaluate the effectiveness of change initiatives.


• Build dashboards and reports that communicate progress and key performance indicators (KPIs).


• Navigate complex stakeholder environments to build alignment, foster engagement, and support successful implementation across HCA Healthcare.

What Makes You Successful:

• Youre someone who enjoys connecting people with innovative solutions. You balance analytical thinking with empathy, communicate effectively across all levels of an organization, and thrive in fast-paced environments where change is constant.

You bring:

• A collaborative mindset with exceptional relationship-building skills


• Strong analytical and problem-solving abilities


• Excellent communication and presentation skills


• Outstanding organizational and project management capabilities


• Curiosity, adaptability, and a passion for continuous improvement


• Comfort leveraging technology—including AI—to improve processes and drive results

Qualifications:

• Bachelors degree in Industrial/Organizational Psychology or a related field - Required


• 3+ years of experience in healthcare and/or organizational change management - Required


• Experience executing enterprise change management strategies - Required


• Experience conducting Change Impact and Change Readiness Assessments - Required


• Experience tracking and reporting change management metrics - Required


• Strong data analysis skills with exceptional attention to detail - Required


• Masters degree in Industrial/Organizational Psychology or related field - Preferred


• Change Management certification - Preferred


• Experience with Microsoft Excel, SQL, Power BI, or other analytics and visualization tools - Preferred

Work Location/Schedule:

• Nashville, TN area (near Centennial Park)


• Onsite: M-F, 8am - 5pm

Travel Required:

• Occasional Travel: The job may require travel from time- to-time, but not on a regular basis.

Visa Sponsorship:

• Not offered, now or in the future

Why Join DT&I?

At Digital Transformation & Innovation, youll be part of a team thats redefining healthcare through technology, innovation, and collaboration. Youll work alongside talented clinicians, technologists, designers, and business leaders to create solutions that improve the experience for patients and providers alike.

Your work wont just help people adapt to change—it will help shape the future of healthcare.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.