Flight Operations Manager, Challenger Fleet (Pilot Leadership)

VistaJet; Columbus, Anderson, Los Angeles (OH, IN, CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Vista America is seeking a seasoned aviation leader to drive performance, manage a Challenger fleet, and oversee on-site crew operations in Columbus, OH. The role emphasizes bi-monthly leadership meetings, schedule optimization, safety compliance, and cross-functional coordination across Centric, EFF, ETL, and Tableau platforms.

You will balance regulatory requirements with client experience, ensuring premium service, operational excellence, and timely debriefs.

Qualifications

• Pharmacist? (Note: not applicable)

Responsibilities

• People leadership: Drive performance management, calibrate crews against company goals, lead bi-monthly fleet meetings, manage time & attendance, conduct quarterly 1:1s, recognize excellence, and plan talent for internal moves and external hiring.
• Crew management: Ensure schedule coverage and fleet balance; review duty assignments and fatigue reports; safeguard crew welfare; serve as FOM-on-Duty per roster; review LIFUS progress; support the scheduled onsite Crew Support program; ensure simulator profiles align with training objectives.
• Operational oversight: Monitor sensitive flights; complete event debriefs within 48 hours; review AOG events; provide operational recommendations; implement flight-operations policies and procedures; verify handover checklists and documentation distribution; monitor aircraft-equipment distribution; identify fleet needs and issue approved fleet memoranda.
• Maintenance & MEL coordination: Partner with Maintenance Operations Control on maintenance events and MEL management to ensure safe, efficient dispatch.
• Client experience: Oversee cabin readiness and service touchpoints, including Wi‑Fi and cabin status, to uphold a consistent premium experience.
• Standardization & compliance: Enforce efficiency policies; ensure safe, compliant operations; collaborate closely with the Director of Operations and Flight Operations Administration; recommend standardization procedures; maintain compliance across Centric, App, eCrew, EFF, and ETL.
• Data, tools & reporting: Use Tableau dashboards for analysis; manage ADP, SuccessFactors, and Confluence; track crew performance; prepare reports; maintain clear priorities; and work effectively with cross-functional and remote teams.

Skills

Piloting experience

First-class medical

Worldwide travel

Safety record

Flight currency

Schedule flexibility

Leadership & communication

Tech fluency (Microsoft/Google)

Regulatory expertise (FARs)

Challenger leadership

Tools

Centric

eCrew

EFF

ETL

ADP

SuccessFactors

Confluence

Tableau

Job description

What you'll do

• People leadership: Drive performance management, calibrate crews against company goals, lead bi-monthly fleet meetings, manage time & attendance, conduct quarterly 1:1s, recognize excellence, and plan talent for internal moves and external hiring.
• Crew management: Ensure schedule coverage and fleet balance; review duty assignments and fatigue reports; safeguard crew welfare; serve as FOM-on-Duty per roster; review LIFUS progress; support the scheduled onsite Crew Support program; ensure simulator profiles align with training objectives.
• Operational oversight: Monitor sensitive flights; complete event debriefs within 48 hours; review AOG events; provide operational recommendations; implement flight-operations policies and procedures; verify handover checklists and documentation distribution; monitor aircraft-equipment distribution; identify fleet needs and issue approved fleet memoranda.
• Maintenance & MEL coordination: Partner with Maintenance Operations Control on maintenance events and MEL management to ensure safe, efficient dispatch.
• Client experience: Oversee cabin readiness and service touchpoints, including Wi‑Fi and cabin status, to uphold a consistent premium experience.
• Standardization & compliance: Enforce efficiency policies; ensure safe, compliant operations; collaborate closely with the Director of Operations and Flight Operations Administration; recommend standardization procedures; maintain compliance across Centric, App, eCrew, EFF, and ETL.
• Data, tools & reporting: Use Tableau dashboards for analysis; manage ADP, SuccessFactors, and Confluence; track crew performance; prepare reports; maintain clear priorities; and work effectively with cross-functional and remote teams.

What you bring

• Extensive piloting experience, including international operations.
• Current first-class medical certificate and a valid driver’s license with an acceptable driving record.
• Unrestricted worldwide travel availability and authorization to work in the United States.
• Clean safety record: No accidents, incidents, or FAA enforcement actions within the previous five years.
• Flight currency: Minimum 150 hours in the previous 365 days and 30 hours in the previous 90 days.
• Schedule flexibility: Ability to work evenings, weekends, and scheduled company holidays as needed to support operations.
• Leadership & communication: Strong analytical, communication, interpersonal, organizational, reporting, cross-functional, and remote-team management skills.
• Tech fluency: Proficiency with Microsoft and Google Workspace tools; experience with Centric, eCrew, EFF, ETL, ADP, SuccessFactors, Confluence, and Tableau is a plus.
• Regulatory expertise: Full understanding of Jet Select’s GOM, OpSpecs, and applicable FARs.
• Preferred: Current Check Airman or Captain position on Challenger aircraft and previous management experience.

Growth & development

Vista America is committed to helping team members grow and advance their careers through meaningful leadership opportunities.

Ready to lead?

If you’re energized by leading pilots, elevating standards, and shaping a high-performance Challenger fleet, we’d love to hear from you.