CHA- FT Valet Attendant

Parking Concepts, Inc.; Chattanooga (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

Parking Concepts, Inc. is hiring a Valet Attendant (Full-Time) to park and retrieve customer vehicles and provide outstanding customer service at the airport location.

The role requires professional appearance, prompt service, and careful handling of vehicles while adhering to TSA and location procedures. The ideal candidate will have a High School Diploma or equivalent, at least 1 year of valet experience is preferred, and a valid driver’s license with excellent communication skills.

Qualifications

• High School Education or equivalent required.
• 1 year of previous experience as a valet attendant is preferred.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Ability to operate both manual and automatic transmission vehicles.
• Must be able to pass a background screening.
• Valid Driver’s License required.

Responsibilities

• Park and retrieve customer vehicles promptly and safely.
• Inspect vehicles before processing and confirm transactions with customers.
• Maintain a professional appearance and comply with uniform policy.
• Provide friendly and courteous customer service using polite language.
• Assist with unloading luggage and ensuring not to damage items.
• Ensure the customer completes inspection and transaction, including text notifications.
• Maintain vehicle and key control at end of shift.
• Open doors for drivers/passengers when possible and assist with questions or complaints.
• Adhere to location-specific valet procedures at all times.
• Contribute to a clean valet stand and parking areas.

Skills

Customer service

Communication

Driver's license

Team player

Education

High School Diploma or equivalent

Job description

Valet Attendant (Full-Time)Pay Rate: $15.00/hourSchedule:Monday through Friday12:00 PM – 8:00 PMFull-TimeOverviewThe Valet Attendant is responsible for parking and retrieving customer vehicles in a timely fashion and providing excellent customer service. This position is responsible for being the customer’s first and last impression of the airport and is thus held to a high standard.Key ResponsibilitiesArrive promptly to ensure that no customers miss their flights because there was not one available to assist with their vehicleInspect every vehicle before processing the vehicle and verifying the transaction with the customer. One inspection will be for damage and the other according to TSA requirementsMaintain a professional appearance. All employees will be expected to abide by the uniform policy.Drive with utmost care, operating the customer’s vehicle safely and cautiously.Maintain confidentiality with regards to our clientProvide friendly and courteous customer service, always remembering to use “Please” and “Thank you” when addressing customers and the clientAssist with unloading luggage from the vehicles, ensuring to lift properly and use caution as to not damage anythingEnsure that the customer does not leave for their flight until you have completed your inspection and properly processed their transaction including sending them a text. Make sure that you have the key for the ignition and a key to unlock/lock the doors as well.Follow any location specific procedures for valet parking at all timesAccount for all vehicles and keys to those vehicles at the end of your shift.Maintain clean areas around the valet stand and parking areas.Open doors for drivers and passengers when possible.Handle all customer inquiries and complaints quickly and efficiently.Other duties as assignedRequirementsHigh School Education or equivalent required1 year of previous experience as a valet attendant is preferredExcellent customer service skillsExcellent written and oral communication skillsAbility to operate both manual and automatic transmission vehiclesMust be able to pass a background screeningValid Driver’s License requiredIf you describe yourself as a team player, enthusiastic, possess a high level of integrity and the willingness to make a significant contribution, we invite you to apply for this opportunity.Parking Concepts, Inc. is an Equal Opportunity and Affirmative Action Employer –Minorities/Females/Veterans/Individual with a Disability/Sexual Orientation/Gender Identity.